Executive Director, Hotel Operations

Marriott Hotels Resorts; Colombia; Presencial; COP 182.862.000 - 256.008.000; Jornada completa

Descripción de la vacante

A leading hospitality company in Colombia is seeking an experienced Hotel Operations Manager who will oversee the strategic management of hotel operations, ensuring guest satisfaction and financial performance. The ideal candidate holds a degree in Business Administration or related fields and has significant experience in hospitality management. Responsibilities include developing and implementing strategies, managing teams, and analyzing guest feedback to ensure a high-quality service experience. The role fosters a commitment to excellent service among staff and requires strong leadership skills.

Formación

• 4+ years of experience in guest services, front desk, or related area.
• Experience in leading operations and teams in a hospitality setting.
• Strong analytical and financial review skills.

Responsabilidades

• Develop and implement strategies for hotel operations.
• Analyze and address service issues to enhance guest satisfaction.
• Foster employee commitment to excellent service.

Conocimientos

Guest services experience

Management operations

Sales and marketing

Financial management

Problem-solving

Educación

2-year degree in Business Administration or related

4-year degree in Business Administration or related

Descripción del empleo

A leading hospitality company in Colombia is seeking an experienced Hotel Operations Manager who will oversee the strategic management of hotel operations, ensuring guest satisfaction and financial performance. The ideal candidate holds a degree in Business Administration or related fields and has significant experience in hospitality management. Responsibilities include developing and implementing strategies, managing teams, and analyzing guest feedback to ensure a high-quality service experience. The role fosters a commitment to excellent service among staff and requires strong leadership skills.