Senior Executive Assistant to the CEO (with Shared Services Support)
Location: Remote (Preferred hours: 7:00 AM – 4:00 PM PST)
Reports to: Chief Executive Officer (CEO)
Status: Full-time
Position Summary
We are seeking a highly experienced, emotionally intelligent, and proactive Senior Executive Assistant to be the right hand to our CEO—and, when capacity allows, support other senior leaders across the organization. This is a high-trust, high-impact role for someone who thrives in a fast-paced, ever-evolving environment and is motivated by being one step ahead, solving problems before they arise, and bringing order to complexity.
The ideal candidate is assertive yet empathetic, a clear and confident communicator, and has an unwavering sense of ownership—taking tasks from start to finish and navigating ambiguity with ease. You should be energized by variety, able to self-prioritize without needing constant direction, and driven by the satisfaction of making things smoother, smarter, and more effective for those you support.
Key Responsibilities
Executive Support (Primary – CEO)
- Own and optimize the CEO's calendar, communications, and day-to-day priorities to align with strategic goals.
- Manage inbox, scheduling, travel, and meeting logistics with a focus on efficiency and preparedness.
- Prepare meeting materials, agendas, presentations, and take detailed action notes when needed.
- Act as a gatekeeper and liaison, maintaining professional and thoughtful communication across stakeholders.
- Communicate with customers at the direction of the CEO to handle important action items and increase bandwidth of the CEO.
Shared Services Support (Secondary)
- Provide high-level support to other executives or teams as availability permits.
- Help balance workload across the leadership team by contributing to operational or project-based tasks.
- Serve as a versatile resource for special initiatives, short-term needs, or unstructured challenges.
Initiative & Ownership
- Take full ownership of tasks—from initial planning through execution and follow-up.
- Handle new or ambiguous challenges confidently, using resourcefulness and independent judgment.
- Proactively look for ways to improve processes, systems, and team productivity without being asked.
- Work independently and own results— not just taking direction, but driving value.
Technology & Tools
- Be the go-to support for basic user level questions on Office and Administrative tools (e.g., calendar syncing, conferencing tools, Office Suite).
- Ensure the CEO is equipped with the right tools, updates, and setup for seamless daily operations.
- Liaise with IT and operations for technical troubleshooting or equipment needs.
Qualifications
- 5+ years of experience supporting senior or C-level executives in fast-paced environments. Owner/founder support experience a huge plus.
- Proven ability to takeownership of work—seeing projects and tasks through without reminders or micromanagement. Strong proactive communicator on outcomes and priorities.
- Thrives in ambiguity and comfortable with the unknown; you figure things out quickly and confidently.
- High emotional intelligence with a friendly, professional, and empathetic presence.
- Assertive and direct when needed; able to speak up, push back respectfully, and manage upward.
- Exceptionally organized, self-motivated, and able to prioritize autonomously.
- Strong proficiency in Microsoft Office Suite, especially Outlook, Word, Excel, and PowerPoint.
- Excellent communication skills—both written and verbal.
- Tech-savvy enough to troubleshoot issues and bridge the gap for a less technical executive.
- Discreet and trustworthy with sensitive, high-level information.
Preferred
- Experience supporting multiple executives or working in a shared services environment.
- Familiarity with modern collaboration tools like Zoom, Slack, , or Google Workspace.