Employee Experience Practitioner

1700 Accenture Ltda Company; Perímetro Urbano Medellín; On-site; COP 66,960,000 - 100,440,000; Full time

Job summary

Accenture is seeking an HR Service Delivery Analyst in Medellin to support talent acquisition and HR recruitment processes. You will analyze and resolve lower‑complexity problems and collaborate with peers before escalating to supervisors.

The role offers exposure to leaders and hiring managers, with potential client interaction. You will manage priorities in a fast paced environment and may work rotational shifts as needed.

Qualifications

• Requires focus on talent acquisition and HR recruitment tasks.
• Attention to detail is important for quality deliverables.
• Interaction with Accenture colleagues before updating supervisors.

Responsibilities

• Analyze and solve lower-complexity problems.
• Interact with peers within Accenture before informing supervisors.
• May have limited exposure to clients and/or Accenture management.
• Follow moderate to detailed daily instructions and assignments.
• You will be an individual contributor within a team with a focused scope.
• Role may require rotational shifts.

Skills

Talent Acquisition

HR Recruitment

Job description

Job Title: HR Service Delivery Analyst.

What are we looking for: Primary skill - Talent Acquisition - P4 Secondary skill - Human Resource Recruitment - P4 .

Designation: HR Service Delivery Analyst.

Roles and Responsibilities:

• In this role you are required to do analysis and solving of lower-complexity problems.
• Your day to day interaction is with peers within Accenture before updating supervisors.
• In this role you may have limited exposure with clients and or Accenture management.
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.
• The decisions you make impact your own work and may impact the work of others.
• You will be an individual contributor as a part of a team, with a focused scope of work.

Please note that this role may require you to work in rotational shifts.

Location: Medellin.

Requisitos y experiencia:

• El requisito de idioma puede variar según la solución y el cliente.
• La atención al detalle es relevante para desarrollar entregables de calidad.
• Requiere análisis y solución de problemas de baja complejidad.
• La interacción es con los colegas de Accenture antes de actualizar a los supervisores.
• Tendrá exposición al cliente, especialmente a los líderes/Hiring Managers de las vacantes.
• Requiere un nivel moderado de instrucción en las tareas del trabajo diario e instrucciones detalladas sobre nuevas asignaciones.
• Colaborador autogestionado en el manejo de prioridades y cumplimiento de tiempos en las diferentes etapas de selección y contratación.
• Las decisiones impactan el propio trabajo y pueden impactar el trabajo de otros.
• Es posible que se requieran horas extras y festivos (dependerá de la dinámica del proyecto específico).
• Interés y participación en implementaciones de herramientas de Inteligencia Artificial.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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