A Day in the Life
The Lifecycle Marketing Strategist will be responsible for audits, strategy, content, and setup of the broadcast campaigns and email automation of current and potential customers, as well as SMS campaign execution. You will be involved in further innovating clients’ strategy, optimizing towards higher success metrics, and leveraging senior leaders in the team to further innovate strategy. This is an extremely cross‑functional role that will be closely working with creative, content, web, and other departments in the company.
Responsibilities
- Define and drive email marketing and SMS strategy for the PDM clients
- Manage daily operations of the email marketing channel – marketing calendar, strategy and content, build and deployment of email campaigns, as well as A/B testing, measurement and reporting
- Build and manage automated email marketing programs for our clients and ensure end‑to‑end tracking and proper measurement
- Collaborate with creative team to ensure brand guidelines are followed in emails
- Report and provide recommendations on lifecycle programs’ performance monthly to clients
- Use data to continuously test, measure and optimize the email marketing program
- Partner and collaborate cross‑functionally with all other internal digital channels
- Employ AI technologies to enhance and optimize business processes
- Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
Role Requirements
- 2–5 years experience in email marketing strategy, production and end‑to‑end campaign management
- Strong analytical and strategic copywriting skills, understanding of A/B testing practices, ability to draw conclusions from data and take action accordingly
- Hands‑on experience with email platforms such as Klaviyo, Hubspot, Braze, or similar
- SMS experience (preferred)
- Expertise in email best practices, including segmentation, deliverability, copy and design approaches
- Working knowledge of HTML/CSS for email coding
- Strong communication, rapport building and presentation skills, as well as the ability to navigate difficult conversations
Key Performance Indicators (KPIs)
- Manage 5–7 enterprise or growth accounts
- Maintain below 10% client churn rate
- Hit defined EBITDA goal
Most Important Things (MITs)
- Strategic management of email and SMS campaigns, innovating and/or optimizing to maximize performance
- Professional communication – ability to present clearly and concisely and problem‑solve
- Adoption of Power Digital’s processes, product innovations and tools
- Base salary + commission opportunities
- Medical bonus
- 15 paid vacation days (PTO) per year
- Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
- Fully flex work environment: full‑remote, in‑office, or hybrid
- One‑time 400,000 COP Work From Home (WFH) stipend automatically added to your first paycheck
- Employee Assistance Program (EAP)
- 17 observed Colombian national holidays + 2 mental health recharge days per year
- Paid Social Security
- Unlimited opportunities for growth & leadership within a rapidly growing firm
- Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
- Quarterly awards including prize money and recognition for outstanding performance
- Opportunities to be involved in company DEI initiatives
We are an Equal Opportunity Employer. Our employees come from diverse backgrounds and experiences. Inclusion is everyone's responsibility.