DevOps / Site Reliability Engineer ID70127

AgileEngine, LLC.; Pereira; Presencial; COP 133.920.000 - 178.560.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth without limits

Competitive compensation

Remote work

Meaningful, modern projects

Collaborative culture

Well-being programs

Descripción de la vacante

AgileEngine is seeking a DevOps / Site Reliability Engineer to maintain 24/7 operational resilience for a multi-cloud enterprise security program. You will act as Incident Commander during major incidents, own IaC, CI/CD pipelines, and CSPM telemetry using Terraform and Wiz, driving remediation and stakeholder communications.

The role requires 5+ years in SRE with hands-on incident command in financial services environments, and experience with PCI-DSS/SOC2 compliance is a plus.

Formación

• 5+ years of experience in SRE or DevOps in 24/7 production.
• Deep multi-cloud defense, federated IAM, and zero-trust principles.
• Strong Kubernetes, Terraform, CI/CD orchestration, and Python/Go scripting experience.
• Senior-level, hands-on incident-command experience in a 24x7 environment.
• Proven remediation follow-up and ownership across teams.
• Experience drafting incident communications for technical and executive audiences.
• Experience authoring incident-management playbooks and escalation procedures.
• Autonomous with ability to mentor mid-level SREs.
• Experience deploying APIs via CNAPP/CSPM platforms (Wiz).
• Experience with PCI-DSS and SOC2 compliance.

Responsabilidades

• Scale and maintain stability across multi-cloud environments (Azure, AWS, GCP).
• Engineer IaC-based security baselines to prevent misconfigurations.
• Design and optimize CI/CD pipelines to support ingestion and deployment.
• Respond to alerts using CSPM tools to secure workloads.
• Act as Incident Commander for major incidents and coordinate responders.
• Lead post-incident remediation tracking and timelines to closure.
• Draft clear incident notifications for technical teams and executives.
• Develop and socialize incident-management playbooks and runbooks.

Conocimientos

Kubernetes

Terraform

CI/CD orchestration

Python/Go scripting

Incident command

Multi-cloud architecture

IAM / zero-trust

Herramientas

Wiz

CNAPP/CSPM platforms

Descripción del empleo

DevOps / Site Reliability Engineer ID70127

Full time | AgileEngine | Colombia

Posted On 08/11/2026

Job Information

City Pereira

State/Province Risaralda

660004

IT Services

Job Description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!

ABOUT THE ROLE

We are looking for a DevOps / Site Reliability Engineer to maintain operational resilience and 24/7 stability for a multi-cloud enterprise security program, serving as Incident Commander on major and critical incidents while also owning IaC, CI/CD pipelines, and CSPM telemetry. You will drive major-incident calls, own post-incident remediation follow-through, draft stakeholder communications, and develop divisional incident-management playbooks alongside multi-cloud security guardrails using Terraform and Wiz. The role requires 5+ years of SRE experience with hands-on incident command in a 24/7 financial services environment.

WHAT YOU WILL DO

• Scale and maintain the ability to drive operational stability across multi-cloud environments (Azure, AWS, GCP).
• Engineer unified security policies and configuration baselines using IaC (Terraform) to prevent misconfigurations.
• Design, maintain, and optimize enterprise CI/CD pipelines to support continuous ASPM ingestion and deployment.
• Act on continuous monitoring alerts, utilizing Cloud Security Posture Management (CSPM) tools like Wiz to secure workloads.
• Serve as Incident Commander on major and critical incidents — running the bridge, directing technical workstreams, making time‑critical decisions, and coordinating cross‑functional responders under pressure.
• Own the post‑incident loop — track remediation items to closure, hold owning teams accountable to timelines, and drive systemic fixes and preventative actions across groups.
• Draft and send clear, accurate, audience‑appropriate incident notifications and status updates to technical teams, management, and stakeholders throughout the incident lifecycle.
• Develop, maintain, and socialize divisional / group‑level incident‑management playbooks, runbooks, and escalation procedures that standardize response and reduce time‑to‑resolution.

MUST HAVES

• 5+ years of experience.
• In-depth architectural expertise in multi‑cloud defense, federated IAM, and zero‑trust principles.
• Strong practical experience with Kubernetes, Terraform, CI/CD orchestration, and Python/Go scripting.
• Senior‑level, hands‑on incident‑command experience driving major/critical incident calls to resolution in a 24x7 production environment.
• Proven track record of remediation follow‑up — coordinating with teams and holding owners accountable until issues are fully closed.
• Demonstrated skill drafting and issuing incident notification communications to both technical and executive audiences.
• Direct experience authoring divisional/group incident‑management playbooks and escalation procedures.
• Fully autonomous.
• Drives the architecture of complex automated runbooks and mentors Middle‑level SREs.
• Extensive experience deploying and tuning APIs from modern CNAPP/CSPM platforms, ideally Wiz.
• Prior experience building platforms subject to strict financial compliance standards (PCI-DSS, SOC2).

NICE TO HAVES

• PagerDuty — hands‑on experience with on‑call scheduling, alert routing, and incident orchestration.
• ServiceNow — familiarity with incident, problem, and change management workflows and reporting.

PERKS AND BENEFITS

• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well‑being & support: access local well‑being programs and people‑focused support tailored to your location