Customer services Expert Ingles B2 On site Bogota BN

TP; Bogotá ciudad; Presencial; COP 27.509.000 - 37.219.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gaming Arena

Employee fund benefits

Descripción de la vacante

TP in Bogotá is seeking a Customer Services Expert to join our team. You will respond to inquiries, provide clear guidance, and deliver effective solutions across service scenarios, ensuring a smooth and positive customer experience.

A bilingual communicator with advanced English (B2) and a detail-oriented, proactive approach will thrive here. This permanent role offers 42 hours weekly, on-site workplace, and opportunities to grow in a global business services environment.

Formación

• Customer-focused professional with a drive to help others.
• Clear communication with a friendly and confident tone.
• Bilingual English (B2) proficiency and adaptability.

Responsabilidades

• Respond to customer inquiries and provide guidance and solutions.
• Handle inquiries across different service scenarios with discretion.
• Maintain a calm, proactive approach to ensure a positive experience.

Conocimientos

Customer service

Bilingual English (B2)

Descripción del empleo

We’re looking for a Customer services Expert to join our team in Bogotá. In this role, you’ll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Who You Are:

• A customer-focused professional who genuinely enjoys helping others.
• A solution-driven thinker who aims to resolve situations efficiently and accurately.
• A clear communicator who can explain information in a simple, friendly, and confident way.
• A proactive problem solver who stays calm and focused in different customer scenarios.
• A responsible and detail-oriented person who handles information with care and discretion.
• A bilingual communicator with advanced English proficiency B2, ready to grow in a global environment.

Let’s Talk About Benefits:

• Work schedule: 42 hours weekly + 2 Days OFF
• Salary: $2.900.000
• Indefinite-term contract for long-term stability.
• Access to our exclusive Gaming Arena, designed for entertainment and team connection.
• Employee fund benefits that support your financial wellbeing.

*Terms and conditions apply.

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.

Make a difference with the TOP Team!

Workplace: On site Conecta Ac. 26 #92-32, Bogota