CRM/Hubspot Specialist

Working Nomads; Colombia; A distancia; COP 262.654.000 - 337.699.000; Jornada completa

Descripción de la vacante

A leading financial services firm is looking for a remote CRM Specialist with over 3 years of experience in managing customer relationship systems. The ideal candidate will optimize HubSpot CRM to enhance customer engagement and business performance, ensuring data compliance and driving process improvements. This role offers growth opportunities in a multicultural environment, fostering professional development and teamwork.

Servicios

Growth Opportunities

Continuous Learning

Multicultural Environment

Formación

• 2–4 years of experience administering HubSpot CRM or similar in regulated industries.
• HubSpot certifications preferred.
• Familiarity with customer lifecycles and compliance standards.

Responsabilidades

• Administer and optimize HubSpot CRM for marketing and sales.
• Ensure compliance and data integrity.
• Customize workflows and implement automation.

Conocimientos

CRM administration

Data management

Problem-solving

Cross-functional communication

Educación

Bachelor’s degree in Business, Information Systems, or related field

Herramientas

HubSpot CRM

SQL

APIs

Descripción del empleo

We are a U.S.-based company with over 20 years of experience dedicated to enhancing the satisfaction of credit unions and their members. We are committed to developing simpler and more innovative financial services that assist credit unions in serving their current members and attracting new ones. We are building the next-generation technology layer for credit unions. www.blossom.net

We’re looking for a strategic and hands‑on CRM Specialist with 3+ years of experience managing and optimizing customer relationship systems, who thrives in cross‑functional environments and knows how to drive customer engagement and business impact through data, process improvement, and execution excellence.

About the Role

Manage and optimize our instance of HubSpot CRM for a leading core and digital banking company. This role is critical in ensuring the CRM is configured, maintained, and utilized effectively across the organization to support marketing, sales, and customer success initiatives. The ideal candidate will combine technical expertise with strong business acumen to drive adoption, data quality, and process automation.

Responsibilities

• Administer and optimize the HubSpot CRM, including user management, permissions, and configurations.
• Ensure data integrity, security, and compliance with financial industry standards.
• Customize fields, pipelines, workflows, and dashboards to support core and digital banking operations.
• Implement automation to improve lead management, onboarding, and service processes.
• Manage integrations with core banking systems, marketing tools, and third‑party apps.
• Maintain clean, accurate data and deliver insightful reports for leadership.
• Partner with sales, marketing, and customer success to align CRM with business goals.
• Provide training and documentation, promoting CRM adoption and best practices.
• Stay current on HubSpot updates and recommend enhancements to improve efficiency and engagement.

Requirements

• 2–4 years of experience administering HubSpot CRM (or similar) in banking, fintech, or regulated industries.
• HubSpot certifications (Admin, Marketing, Sales, or Operations Hub) preferred.
• Experience with CRM integrations, automation, reporting, and third‑party tools.
• Familiarity with core banking operations, customer lifecycles, and compliance standards.
• Knowledge of SQL, APIs, or data management tools a plus.
• Bachelor’s degree in Business, Information Systems, or related field, or equivalent experience.
• Strong problem‑solving, attention to detail, and cross‑functional communication skills.

100% Remote Work – Work from anywhere

Growth Opportunities – Learn, lead, and grow into more senior roles

Multicultural Environment – Collaborate with global talent in a supportive team

Continuous Learning – Access to training, mentorship, and professional development programs