COTELCO Fair - Groups and Events Coordinator

Hilton; Perímetro Urbano Santa Marta; Presencial; COP 131.327.000 - 168.850.000; Jornada completa

Descripción de la vacante

A leading global hospitality company in Santa Marta seeks a Groups and Events Coordinator to manage group events, ensure client satisfaction, and collaborate with various departments. The ideal candidate has a graduate degree in Management, Hospitality, or Marketing, with strong sales and organizational skills. This full-time role involves preparing contracts, budgets, and client interactions.

Formación

• Experience in sales for groups and events, preferably in Hospitality.
• Ability to analyze and manage multiple tasks efficiently.
• Good computer skills.

Responsabilidades

• Receive groups and events and keep hotel output updated.
• Draw up contracts for groups and events.
• Insert Rooming List and update payment instructions.

Conocimientos

Sales skills

Organizational skills

Problem-solving skills

Communication skills

Proactive approach

Computer proficiency (Excel, PowerPoint, Word)

Educación

Graduate or MBA in Management, Hospitality or Marketing

Descripción del empleo

A Groups and Events Coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. It is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals.

What will I be doing?

• Receive groups and events and keep up to date the hotel even output
• Draw up contracts for groups and events
• Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
• Negotiate budgets with customers
• Develop events Work Orders in the system with all relevant information
• Conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.)
• Perform monthly report groups and update closing information groups
• Interact permanently with the Account Managers, Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
• Act directly with the guest or client during the stay of groups and events
• Participate in special activities such as secretaries of cocktails, welcome tour groups, etc.
• Ensure that all client requests are answered efficiently and with agility

What are we looking for?

• Graduate or MBA in Management, Hospitality and Marketing
• Previous sales groups and events, preferably in Hospitality
• Ability to analyze and manage multiple tasks
• Ability to solve problems quickly and efficientlySense of organization and planning
• Good computer skills including Excel, PowerPoint and Word
• Proactive approach to meet deadlines and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Garden Inn Santa Marta

Schedule

Full-time

Brand

Hilton Garden Inn

Job

Sales