CloudOps Engineer - Remote (Colombia)

Connect Tech+Talent; Colombia; On-site; COP 90,000,000 - 140,000,000; Full time

Job summary

Connect Tech+Talent is seeking a CloudOps Engineer to support our Cloud Operations team and ensure the health and reliability of production environments. You will contribute to strategic cloud initiatives and drive automation using AWS and Terraform.

Join a collaborative team that values clear communication, documentation, and pragmatic problem-solving to continuously improve reliability and security across platforms.

Qualifications

• Bachelor’s degree in CS, IT, or equivalent practical experience.
• 2–4 years of cloud engineering or DevOps experience.
• Hands-on with at least one major cloud platform (AWS preferred).
• Working knowledge of Infrastructure as Code (Terraform preferred).
• Familiarity with monitoring and logging tools (Datadog, Grafana, Prometheus, New Relic).
• Understanding of basic security best practices in cloud environments.
• Strong troubleshooting and problem-solving skills.
• Excellent collaboration and clear communication with teammates.

Responsibilities

• Deploy, manage, and support cloud infrastructure (AWS-focused).
• Modernize legacy infrastructure with cloud-native services.
• Support production and non-production environments for deployment and testing.
• Participate in on-call rotation for incident response.
• Diagnose and resolve infrastructure and application issues.
• Follow change control and runbook procedures.
• Contribute to documentation, runbooks, and guidelines.
• Monitor systems and escalate issues as needed.
• Collaborate with CloudOps and Engineering teams to support stability.

Skills

Cloud engineering

DevOps

Troubleshooting

Communication

Education

Bachelor’s degree in Computer Science / Information Technology

Tools

Terraform

Datadog

Grafana

Prometheus

New Relic

Job description

The CloudOps team is responsible for the stability, performance, security, and continuous improvement of Client's cloud platforms and production environments. We partner closely with Engineering, Security, Support, and Product to keep customer-facing systems healthy, automate repeatable operations, and continuously raise the bar on reliability and operational excellence. This role is part of a collaborative, improvement-minded team that values clear communication, documentation, and pragmatic problem-solving.

About The Role

We are seeking a CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change.

Primary Objectives

• Support the reliability, performance, and security of cloud‑based infrastructure
• Assist in managing production and non‑production environments
• Contribute to infrastructure automation and standardization using Infrastructure as Code
• Help ensure SLA compliance and adherence to security and data‑handling policies

What You Will Be Doing

• Deploy, manage, and support cloud infrastructure with an emphasis on AWS and Terraform
• Assist in modernizing and improving legacy infrastructure using cloud‑native services
• Support production and non‑production environments for deployment, testing, and troubleshooting
• Participate in an on‑call rotation to support production systems and incident response as needed
• Diagnose and resolve infrastructure and application issues related to performance, reliability, and scalability
• Follow established change management and operational procedures
• Contribute to documentation, runbooks, and operational guidelines
• Monitor systems using observability tools and escalation issues as needed
• Collaborate closely with CloudOps, Engineering, and other teams to support platform stability

What We Are Looking For

• Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience
• 2–4 years of experience in cloud engineering, DevOps, or a related role
• Practical experience with at least one major cloud platform (AWS preferred; Azure or GCP acceptable)
• Working knowledge of Infrastructure as Code concepts (Terraform experience strongly preferred)
• Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Prometheus, New Relic)
• Understanding of basic security best practices in cloud environments
• Strong troubleshooting and problem‑solving skills
• Ability to work collaboratively and communicate clearly with teammates

What will Make You Stand Out

• Hands‑on experience with Terraform in real production environments
• Exposure to re‑architecting or improving existing infrastructure
• AWS certifications or active progress toward certification