Business Analyst

Insight Global; Bogotá; In loco; COP 105.635.000 - 133.805.000; Tempo pieno

Descrizione del lavoro

Insight Global is seeking a Business Analyst to support its Digital Experience and Customer Data Platform initiatives. You will partner with product, marketing, design, and technology teams to transform customer data into actionable insights that drive business decisions.

The ideal candidate has strong data analysis skills, experience building Power BI dashboards, and the ability to communicate insights to both technical and non-technical audiences.

Competenze

• 3-6 years of experience as a Business Analyst, Data Analyst, or related role.
• Experience building dashboards and reports within Power BI.
• Strong SQL and data analysis skills.
• Understanding of data structures, data flows, and troubleshooting methodologies.
• Experience working with cross-functional stakeholders.
• Strong communication and presentation skills.
• Ability to translate technical findings into business recommendations.

Mansioni

• Build and maintain Power BI dashboards and reporting solutions.
• Investigate and resolve data discrepancies across customer data sources.
• Create monitoring, alerting, and reporting processes to ensure data accuracy and reliability.
• Support measurement and analysis of A/B testing, optimization, and personalization initiatives.
• Analyze customer behavior and engagement trends across digital channels.
• Partner with stakeholders to understand business needs and translate them into reporting and analytics requirements.
• Help teams leverage data to drive decisions related to website features, digital experiences, and customer journeys.
• Collaborate with Data Engineers to understand data flows, structures, and pipeline dependencies.
• Document business requirements, metrics, KPIs, and reporting definitions.

Conoscenze

Data analysis

Dashboard development

Power BI

SQL

Cross-functional communication

Presentation skills

Translating insights to business

Strumenti

Power BI

SQL

Descrizione del lavoro

Salary as Contractor: 3k - 3.8k USD range

MUST HAVES

• 3-6 years of experience as a Business Analyst, Data Analyst, or related role.
• Experience building dashboards and reports within Power BI.
• Strong SQL and data analysis skills.
• Understanding of data structures, data flows, and troubleshooting methodologies.
• Experience working with cross-functional stakeholders.
• Strong communication and presentation skills.
• Ability to translate technical findings into business recommendations.

Plusses

• Experience with Treasure Data CDP or similar Customer Data Platforms.
• Understanding of customer journey analytics and personalization strategies.
• Experience supporting omnichannel digital experiences.
• Familiarity with Snowflake and enterprise reporting environments.
• Experience working in Agile teams using Jira and Confluence.

Day to day

Our client is seeking a Business Analyst to support its Digital Experience and Customer Data Platform initiatives. This role will partner closely with stakeholders across product, marketing, design, and technology teams to transform customer data into actionable insights that drive business decisions.

The ideal candidate is technically minded, understands data structures and customer data flows, and can effectively communicate insights to both technical and non-technical audiences.

Responsibilities

• Build and maintain Power BI dashboards and reporting solutions.
• Investigate and resolve data discrepancies across customer data sources.
• Create monitoring, alerting, and reporting processes to ensure data accuracy and reliability.
• Support measurement and analysis of A/B testing, optimization, and personalization initiatives.
• Analyze customer behavior and engagement trends across digital channels.
• Partner with stakeholders to understand business needs and translate them into reporting and analytics requirements.
• Help teams leverage data to drive decisions related to website features, digital experiences, and customer journeys.
• Collaborate with Data Engineers to understand data flows, structures, and pipeline dependencies.
• Document business requirements, metrics, KPIs, and reporting definitions.