Banking Ops Coordinator - 10341

coupa-software-inc-ats-1; Bogotá ciudad; Presencial; COP 100.440.000 - 167.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global Wellness Days

Birthday Time-Off

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Descripción de la vacante

Coupa Software, Inc. is seeking an energetic Banking Operations Program Coordinator for Coupa Pay in a role focused on onboarding and program management with financial technology partners.

You will work with customers, implementation teams, and partners to ensure readiness for Coupa Pay Virtual Cards and Digital Payments, driving successful go-lives and scale. Ideal candidates bring 5+ years in fintech/payments and demonstrate strong project management, cross-functional collaboration, and

Formación

• 5+ years in fintech/payments with program/production management experience.
• Experience collaborating with customers, partners, and internal teams to deliver implementations.
• Excellent English communication and ability to manage multiple projects concurrently.

Responsabilidades

• Manage customer onboarding projects for Coupa Pay partners, ensuring readiness through tracking agreements, configurations, and implementation activities.
• Collaborate cross-functionally with internal teams, customers, and implementation partners to drive successful go-lives.
• Maintain and improve standard operating procedures, templates, and training materials to support scale and adoption.
• Develop deep technical knowledge of Coupa Pay to support customer onboarding, growth, and expansion.
• Balance a high volume of concurrent customer projects while ensuring efficiency and quality.
• Identify and drive process improvements to enhance the customer and partner experience.

Conocimientos

Fintech experience

Multi-client management

Project management

English communication

Software configuration

Herramientas

Coupa

Tipalti

Nvoicepay

Bill.com

Ariba

NetSuite

Workday

Descripción del empleo

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
• Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
• Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Banking Operations Program Coordinator for Coupa Pay at Coupa:

We are looking for an energetic and driven customer and partner champion to work on the Coupa Pay Banking Operations team. This role will help our customers get the most out of their Coupa Pay investment by working closely with customers, their implementation teams and our partners to ensure customer readiness to utilize Coupa Pay Virtual Cards and Digital Payments (using TransferMate & Direct Bank Integration).

Ideal candidates will have a minimum of 5+ years experience in a program or project management position within a payments business, or an alternatively compelling job history that indicates you will be successful in this role.

What You'll Do:

• Manage customer onboarding projects for Coupa Pay partners, ensuring readiness through tracking agreements, configurations, and implementation activities.
• Collaborate cross-functionally with internal teams, customers, and implementation partners to drive successful go-lives.
• Maintain and improve standard operating procedures, templates, and training materials to support scale and adoption.
• Develop deep technical knowledge of Coupa Pay to support customer onboarding, growth, and expansion.
• Balance a high volume of concurrent customer projects while ensuring efficiency and quality.
• Identify and drive process improvements to enhance the customer and partner experience.

What You Will Bring to Coupa:

• 5+ years of experience in fintech, card payments, banking, or B2B payment solutions, including compliance and contracting.
• Proven ability to manage multiple clients and projects concurrently with strong project management skills.
• Experience collaborating with internal teams, partners, and customers to execute implementation plans successfully.
• Familiarity with SaaS platforms; experience with Coupa, Tipalti, Nvoicepay, Bill.com, Ariba, NetSuite, Workday, or similar financial systems is a plus.
• Excellent English communication skills and demonstrated career progression in fast-paced environments.
• Experience with software configuration and delivering product demonstrations is highly preferred.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month.
• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

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