Automation Engineer - SaaS StartUp

Scale Up Recruiting Partners; Sur; Presencial; COP 189.747.000 - 284.621.000; Jornada completa

Descripción de la vacante

Scale Up Recruiting Partners is hiring an Automation Engineer to own the automation infrastructure powering lead management, CRM processes, reporting, and internal operations. This remote, full-time role requires 1-2 years of hands-on automation experience and a proactive mindset to own production-grade systems and continuously improve business processes.

You will design, maintain, and optimize workflows across multiple platforms, collaborating with leadership and cross-functional teams to

Formación

• Experience building multi-step automations in Zapier, Make, or similar platforms.
• Strong understanding of Salesforce workflows and lead/object relationships.
• Experience integrating AI APIs (OpenAI/Claude) in live workflows.
• Ability to write and debug Python and JavaScript for automation logic.

Responsabilidades

• Own the automation ecosystem end-to-end including new workflows and maintenance.
• Troubleshoot issues and continuously improve performance of automations.
• Support CRM automation, lead lifecycle, field mapping, and activity tracking.
• Create automated reporting processes for daily, weekly, and monthly metrics.
• Document workflows and automation logic for maintainability.

Conocimientos

Troubleshooting

Debugging

Written communication

Attention to detail

Herramientas

Zapier

Make

Salesforce

OpenAI API

Claude API

Descripción del empleo

We're Hiring: Automation Engineer

Remote | Full-Time

Hi there!

We’re Scale Up, and we’re helping an innovative SaaS startup find its next team member.

About Our Client

Our client is a fast-growing SaaS company building AI-powered products that help businesses grow more efficiently. By combining technology, automation, and smart marketing strategies, they help companies reach more customers, streamline operations, and drive revenue growth.

About The Role

Our client is looking for an Automation Engineer to take ownership of the automation infrastructure that powers key business operations. This role is responsible for designing, maintaining, and optimizing workflows across lead management, CRM processes, reporting, and internal operations. This is a full-time, fully remote opportunity for someone with 1-2 years of hands-on automation experience who is ready to own production-grade systems, solve complex problems independently, and continuously improve business processes. You'll work closely with leadership and collaborate across multiple teams to build reliable, scalable automations.

Key Responsibilities

You will own the automation ecosystem end-to-end, including building new workflows, maintaining existing ones, troubleshooting issues, and continuously improving performance.

Your Responsibilities Will Include

• Building and maintaining lead automation workflows, including lead intake, scoring, routing, enrichment, and CRM synchronization across multiple platforms.
• Managing CRM automation, including lead lifecycle, object relationships, field mapping, conversion logic, and activity tracking.
• Creating automated reporting processes for daily, weekly, and monthly business metrics.
• Supporting internal operational workflows such as candidate screening, meeting intelligence, calendar synchronization, and secure credential management.
• Writing, maintaining, and debugging Python and JavaScript code within automation platforms.
• Documenting workflows and automation logic to ensure maintainability and scalability.
• Identifying opportunities to improve existing systems and recommending automation solutions that increase efficiency.

Requirements

• 1-2 years of hands-on experience building multi-step, multi-branch automations using Zapier, Make, or similar automation platforms.
• Strong understanding of Salesforce, including object relationships, field mapping, lead conversion, and CRM workflows.
• Experience integrating AI APIs (such as OpenAI, Claude, or similar), including prompt engineering and structured AI outputs within live workflows.
• Ability to write and debug Python and JavaScript for automation logic.
• Experience working with webhooks, API payloads, field mapping, and error handling.
• Strong troubleshooting and debugging skills with the ability to identify and resolve automation issues independently.
• Excellent organizational skills, attention to detail, and clear written communication.

Nice to Have

• Experience with tools such as Email Bison, Aimfox, Salesfinity, iClosed, Scrapely, Bitscale, or Fathom.
• Background in GTM Operations, Sales Operations, Revenue Operations, or similar functions.
• Experience with Salesforce automation features, including Flows, Triggers, or Einstein Activity Capture.

What We're Looking For

We're looking for someone who enjoys solving complex operational challenges through automation, takes ownership of their work, and builds systems that are reliable, scalable, and easy to maintain.

The ideal candidate thrives in a fast-paced remote environment, communicates proactively, embraces AI-powered workflows, and is comfortable working with minimal supervision while continuously improving existing processes.