Applications Support Specialist

AECOM; Bogotá, Distrito Capital; Presencial; COP 90.252.707 - 144.404.332; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life, and disability benefits

Flexible work options

Retirement savings plan

Employee stock purchase plan

Descripción de la vacante

AECOM is looking for an experienced Application Support Specialist to optimize global software applications in Bogotá, Colombia. Candidates should have a bachelor’s degree, extensive applications support experience, and strong problem-solving abilities. Responsibilities include overseeing software installations, cloud administration, and user support. AECOM offers comprehensive benefits, including medical, dental, and retirement plans. Familiarity with the AEC industry and programming languages like Python, Java, and C++ is preferred.

Formación

• Minimum of 4 years of applications support experience or equivalent.
• Advanced knowledge of computer applications and hardware.
• Extensive experience in providing application support in a fast-paced environment.

Responsabilidades

• Oversee installation, testing, and maintenance of software applications.
• Administer domain, server, and database operations.
• Provide application support for internal and external users.
• Analyze software performance and conduct diagnostic tests.

Conocimientos

Problem-solving skills

Attention to detail

Professional English proficiency (B2)

Educación

Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar

Master's degree in a related field (preferred)

Herramientas

Microsoft Power Platform (Power BI, Power Apps, Power Automate)

Web APIs

Programming languages (Python, Java, C++)

Descripción del empleo

Job Description

AECOM is seeking an experienced Application Support Specialist to monitor and maintain the efficiency of our global software applications. The individual will report to our senior digital capabilities team. Experience in the AEC industry is preferred, but knowledgeable candidates from other industries may be considered. This position will be based in Bogota, Colombia.

Key Responsibilities

• Oversee installation, testing and maintenance of software applications to streamline operations
• Domain, Server and Database administration
• Cloud infrastructure administration
• Creating and managing user accounts
• Application support for both internal and external users
• Analyzing software performance and usage
• Perform diagnostic tests before releasing applications
• Verify the efficiency of network infrastructure
• Work closely with global digital capabilities team

Minimum Requirements

• Bachelor’s degree in computer science, computer engineering, software engineering, IT or similar plus a minimum of 4 years of related applications support experience or demonstrated equivalency of experience and education.
• Advanced knowledge of computer applications and computer hardware.
• Experience working with Web APIs.
• Attention to detail and quality in design.
• Proactive in providing application support.
• Strong problem‑solving skills.
• Extensive experience in providing application support in a fast‑paced environment.
• Excellent communication skills, with professional English proficiency (B2), both written and verbal.

Preferred Requirements

• Master's degree in computer science, computer engineering, software engineering, IT or similar preferred.
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate).
• Advanced knowledge of front‑end and back‑end programming languages, such as Python, Java and C++.
• Extensive experience in providing application support in a fast‑paced environment.

Benefits

AECOM offers comprehensive benefits including medical, dental, vision, life, disability, paid time off, leaves of absence, voluntary benefits, perks, flexible work options, well‑being resources, employee assistance program, business travel insurance, retirement savings plan, and employee stock purchase plan.

Equal Opportunity Employer

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

ReqID: J10148694