Analista De Procesos Técnicos (Soporte Residencial)

Claro; Chiquinquirá; Remote; COP 294,918,000 - 393,223,000; Full time

Benefits offered by this job

Flexible work options

Health and retirement plans

Learning & growth opportunities

Competitive compensation

Job summary

Iron Mountain is seeking a Senior Analyst: Procurement Comms & Engagement - GLOBAL. You will transform complex sourcing data into clear, engaging stories, elevating procurement as a strategic partner across the globe.

Join a team focused on changing how we communicate policy, adoption of digital tools, and cross-functional collaboration, while delivering measurable value to our organization.

Qualifications

• 7–10 years of experience in corporate communications or procurement enablement.
• Strong knowledge of S2P platforms (ServiceNow, Fairmarket, Coupa, SAP Ariba).
• Proven ability in visual design and content publishing.
• Advanced English verbal and written communication.

Responsibilities

• Develop executive-ready narratives and engagement collateral: translate savings data, milestones, and ESG progress into leadership materials.
• Design digital adoption and guided buying materials for S2P software.
• Lead change communications and policy simplification with concise guides.
• Coordinate supplier alignment and key events with cross-functional teams.

Skills

Executive communications

S2P platforms

Change management

Visual design

Advanced English

Tools

Canva

Adobe Creative Suite

PowerPoint

SharePoint

Job description

Procurement Enablement & Communications Lead / Bilingual / Remote

COL | Bogotá | Av Cra 45, 114, Oficina 503
COL | Malambo | Calle 10, 39-06
COL | Yumbo | Calle 11, 32-47 Bodega 5
MEX | Nuevo León | Miguel Hidalgo
COL | Sabaneta | Carrera 44, 57 Sur 62
MEX | Ciudad de Mexico | Rodolfo Gaona, 86
MEX | Jalisco | Av. Prolongación del Colli, 1104
Full time
J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an influential Senior Analyst: Procurement Comms & Engagement - GLOBAL to join our Procurement COE team.
In this role, you will have the opportunity to transform complex sourcing workflows and operational data into clear, engaging stories that position procurement as an indispensable business partner. Sitting at the intersection of process and change management, you will elevate digital tool adoption across global teams while shaping our internal functional identity. Here, your creative and strategic communication will directly simplify buying journeys, enhance compliance, and drive measurable value across our organization.

What You’ll Do (Responsibilities)

• Develop executive-ready narratives and engagement collateral: Translate savings data, pipeline milestones, and ESG progress into clear presentations, leadership reports, videos, and regular newsletters.
• Design digital adoption and guided buying materials: Produce user-friendly in-app help content, FAQs, and micro-learning modules for S2P software such as ServiceNow, Fairmarket, Coupa, or SAP Ariba.
• Lead change communications and policy simplification: Convert dense procurement policies and SOPs into accessible one-page guides and flowcharts to minimize friction and prevent maverick spend.
• Coordinate supplier alignment and key events: Partner with cross-functional teams to deliver communications for Town Halls, Supplier Summits, and vendor onboarding toolkits aligned with the Supplier Code of Conduct.

What You’ll Bring (Skills & Qualifications)

• 7 to 10 years of progressive experience in corporate communications, procurement enablement, change management, or consulting.
• Strong knowledge of Source-to-Pay (S2P) platforms (e.g., ServiceNow, Fairmarket, Coupa, SAP Ariba) and corporate procurement lifecycles.
• Proven ability in visual design, content creation, and publishing using tools like Canva, Adobe Creative Suite, PowerPoint, and SharePoint.
• Advanced English verbal and written communication skills with demonstrated expertise in translating complex operational and financial concepts for cross-functional audiences.

What We Offer (Benefits)

• Location: Preferred in Colombia (Bogota), Romania, or India (Bangalore)
• Competitive compensation and benefits aligned with experience.
• Number of days - paid time off/ holidays
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Finance
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
**Requisition:** J