Ai Content Operations Lead

Scalis Llc; Medellín; Presencial; COP 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

PRGX is seeking a strategic Team Lead in Colombia to coordinate audit operations across Finance and Compliance. You will supervise analysts, manage workflows, ensure SLA adherence, and drive process improvements in a hands-on leadership role.

The ideal candidate has a professional degree, 3+ years leading operational teams, strong data analysis skills, and fluency in English. This is an on-site, full-time role requiring SAP/Oracle experience and advanced Excel capabilities.

Formación

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.
• 3+ years in AP, AR, financial audit or similar roles.
• Experience leading operational teams.
• Knowledge of financial processes and data analysis.
• Advanced Excel / data analysis.
• Fluent in English (B2+)

Responsabilidades

• Lead and supervise analysts and auditors across multiple processes.
• Coordinate financial, compliance and operational activities to meet SLAs.
• Ensure accuracy of information and effectiveness of controls.
• Drive process improvements and data-driven decision making.
• Oversee project setups and vendor-related tasks as needed.
• Mentor team members and serve as escalation point for operations.

Conocimientos

Leadership

Financial analysis

English communication

Educación

Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields

Herramientas

SAP

Oracle

ERP systems

Advanced Excel

Descripción del empleo

Job Title

Team Lead

Employment Type

Full-time

Work Authorization Requirements

Authorized to work in Colombia without sponsorship

Language Requirements

Fluent English

About PRGX

PRGX is the global leader in source-to-pay data analytics and software, and tech-enabled profit recovery services. We provide software and services to maximize revenue recovery and drive margin improvement for our clients. For more information about PRGX, visit and Responsibilities

1. Operational Coordination

• Plan, assign, and supervise the team`s activities.
• Distribute suppliers and workload among auditors.
• Monitor the progress of processes from preparation through closure.
• Ensure compliance with SLAs and deliverables.

2. Audit Process Management

• Supervise:
  • Credit analysis
  • Identification of credits in statements
  • Validation of information in Client ERP Systems
  • Creation and validation of claims
• Validate the correct execution and documentation of each case.

3. Communications Management

• Coordinate:
  • Statement requests
  • Sending communications and reminders
  • Follow-up with suppliers
• Monitor the management of bounced emails, alternative contacts, and incomplete responses.

4. Information and Systems Management

• Supervise the correct upload and update of information in tools such as Panoptic.
• Coordinate the setup of clients and projects.
• Manage necessary accesses, users, and permissions.

5. Quality Assurance

• Implement quality controls at all stages of the process.
• Validate information before sending it to the client and invoicing.
• Identify recurring errors and define corrective actions.

6. Project Setup

• Coordinate:
  • Communication approvals
  • Vendor master management and cleanup
  • Request for supporting documents
• Ensure a structured project start.

7. Continuous Improvement

• Identify optimization and automation opportunities.
• Implement operational best practices.
• Define and follow up on performance KPIs.

8. Team Leadership

• Guide and support the development of analysts.
• Act as an operational escalation point.
• Ensure alignment with the area's objectives.

Knowledge & Qualifications

• Professional degree in Business Administration, Finance, Accounting, Engineering, or related fields.
• Preferably with a total of 3+ years in AP, AR, financial audit or similar roles.
• Experience leading operational teams.
• Knowledge of financial processes and data analysis.
• SAP, Oracle, or other ERP' systems
• Advanced Excel / data analysis
• Fluent in English (B2+)

Competencies

• Leadership and team management
• Analytical thinking
• Results orientation
• Attention to detail
• Effective communication
• Continuous improvement mindset

Our Commitment to Equal Opportunity

PRGX is an equal opportunity employer. We comply with all applicable local, national, and international laws regarding non-discrimination and equal employment. We do not discriminate based on any legally protected characteristic and are committed to fostering an inclusive, respectful, and equitable workplace. Reasonable accommodations are available for qualified individuals in accordance with local laws and best practices.

PRGX provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, Protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Physical Requirements

Ability to sit or stand for extended periods of time, manual dexterity for typing, writing, or using office equipment, visual acuity for reading screens and documents, ability to lift or carry light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication

Data Privacy

Your personal data will be handled in accordance with applicable data protection laws. We only collect information necessary for recruitment and will not share your data without your consent

Job Description

About the Role

We are seeking a strategic and results-oriented leader to oversee our Finance, Compliance, Organizational Development, and Health & Safety functions. This executive role will play a critical part in driving sustainable business growth, ensuring regulatory compliance, strengthening organizational effectiveness, and supporting strategic decision-making across the company.

The successful candidate will partner closely with senior leadership to deliver financial excellence, develop talent, manage risk, and foster a high-performance culture aligned with the organization's long-term objectives.

Key Responsibilities

• Lead the organization's financial strategy, including budgeting, forecasting, cash flow management, financial planning, and long-term business growth initiatives.
• Ensure the integrity, accuracy, and timeliness of financial reporting while maintaining compliance with all statutory, regulatory, and corporate requirements.
• Provide executive leadership with actionable insights through analysis of financial performance, business trends, risks, and growth opportunities.
• Develop and maintain robust compliance programs, internal controls, governance frameworks, and enterprise risk management practices.
• Drive organizational development initiatives, including leadership development, succession planning, workforce planning, employee engagement, and performance improvement.
• Oversee Health & Safety programs, ensuring compliance with local regulations and promoting a culture of safety, well-being, and operational excellence.
• Partner with cross-functional leaders to establish performance metrics, optimize resources, support strategic priorities, and enable sustainable growth.
• Champion innovation through the adoption of technology, automation, artificial intelligence, and advanced analytics to improve operational efficiency and business insights.
• Lead and develop multidisciplinary teams while fostering collaboration, accountability, and continuous improvement.

Qualifications

• Bachelor's degree Certified Public Accountant with a valid professional license
• Experience in managing direct reports
• At least 5 years of experience in accounting processes involving intercompany transactions
• 100% on-site work
• Extensive experience in senior leadership roles overseeing finance, compliance, and business operations.
• Strong knowledge of financial planning and analysis, corporate governance, compliance, risk management, and internal controls.
• Proven ability to influence executive stakeholders and support strategic decision-making.
• Experience leading organizational transformation, change management, and talent development initiatives.
• Knowledge of occupational health and safety regulations and best practices.
• Strong analytical, leadership, and communication skills.
• Advanced English proficiency.

Preferred Competencies

• Strategic thinking and business acumen.
• Executive leadership and stakeholder management.
• Data-driven decision-making.
• Financial and operational excellence.
• Change management and continuous improvement.
• Talent development and organizational effectiveness.
• Innovation mindset and digital transformation leadership.
• Results orientation with strong commercial awareness.

Employee Type

Permanent

Equal Opportunity Statement

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.