Survey QA & Validation Specialist

IQVIA LLC; Santiago; A distancia; CLP 25.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

IQVIA LLC is seeking a Survey Quality Assurance Specialist to ensure quality, accuracy, and compliance of market research surveys across fielding. You will test programmed instruments, validate logic, and verify multilingual accuracy while coordinating with project managers, survey programmers, panel operations, and client teams.

The role focuses on identifying defects, prioritizing fixes, and ensuring surveys meet client specs and timelines.

Formación

• Bachelor's degree in business, Marketing Research, Statistics, Information Systems, Psychology, or a related field preferred.
• Experience in survey programming, market research operations, quality assurance, or related fields.
• Experience with online survey platforms and survey testing methodologies preferred.
• Familiarity with market research processes and respondent management.
• Advanced level of English.

Responsabilidades

• Test surveys before launch to validate logic, routing, quotas, randomization, and termination criteria.
• Review survey specifications and project requirements for quality alignment.
• Monitor fielding for quality issues and coordinate corrective actions with programming and operations teams.
• Identify, document, and track defects through resolution and ensure data integrity.
• Support AI-based QA tooling and automation initiatives to improve testing efficiency.

Conocimientos

Attention to detail

Analytical thinking

Effective communication

Educación

Bachelor's degree in Business/Marketing Research/Statistics/IS/Psychology

Herramientas

Confirmit

Decipher

SQL Server

Cursor

Microsoft Office

Descripción del empleo

IQVIA LLC is seeking a Survey Quality Assurance Specialist to ensure quality, accuracy, and compliance of market research surveys across fielding. You will test programmed instruments, validate logic, and verify multilingual accuracy while coordinating with project managers, survey programmers, panel operations, and client teams.

The role focuses on identifying defects, prioritizing fixes, and ensuring surveys meet client specs and timelines.