Sr Operations & Logistics Manager

Uber; Santiago; Presencial; CLP 65.000.000 - 110.000.000; Jornada completa

Descripción de la vacante

Uber is seeking a Senior Operations Manager in Santiago to lead growth and marketplace efficiency initiatives. You will navigate ambiguity, manage high-stakes investments, and own end-to-end projects in a fast-paced environment.

The role emphasizes cross-functional collaboration with product, legal, and regional leadership, as well as building scalable processes and tooling. You will drive performance metrics and optimize programs to move the business forward.

Formación

• Bachelor's degree or equivalent experience.
• Minimum 5+ years in operations, strategy, or related fast-paced environments.
• Proficiency in SQL and advanced data management in Excel.
• Experience in project management and delivering complex initiatives on schedule.

Responsabilidades

• Navigate ambiguity and manage high-stakes investments with rigor.
• Build relationships with cross-functional partners to align growth initiatives.
• Analyze large datasets to identify patterns and translate findings into action plans.
• Own projects end-to-end from strategy to resolving blockers.
• Champion operational excellence with clear metrics and improved tooling.

Conocimientos

Strategic thinking

Stakeholder management

People leadership

Data-driven mindset

Educación

Bachelor's degree

Herramientas

SQL

Excel

Python

Descripción del empleo

About the role and team

Working at Uber as a Senior Operations Manager means solving hard problems in a high-stakes, fast-moving environment. You will be responsible for the strategic development and execution of growth and marketplace efficiency initiatives, making big decisions without perfect information and owning the outcomes.

In this role, you’ll turn complexity into clarity at speed, navigating competing priorities and leading through influence rather than control. We’re looking for someone who is sharp, steady, and motivated by meaningful service at scale. If you think critically, move with urgency, and want to shape the future by solving what’s hard, this is where you’ll grow.

What you’ll do

• Navigate ambiguity and shifting priorities to unlock value for our marketplace, managing high-stakes investments and budget allocations with technical rigor.


• Build and maintain strong relationships with cross-functional stakeholders—including product, legal, and regional leadership—to align growth initiatives and move projects forward despite internal complexity.


• Analyze high-volume datasets to identify patterns, solve messy marketplace problems, and translate quantitative findings into clear, executable action plans.


• Own your work end-to-end, from defining a long-term strategic vision for the market to debugging operational blockers and resolving production issues when stakes are high.


• Champion operational excellence by establishing clear performance metrics and continuously improving the efficiency of launched programs and tooling.

Basic Qualifications

• Bachelor's degree or equivalent experience.


• Minimum 5+ years of professional experience in operations, strategy, business consulting, or a related fast-paced environment.


• Proficiency in SQL and advanced data management skills (Excel).


• Experience in project management and a track record of delivering complex initiatives on schedule.

Preferred Qualifications

• Experience leading and developing high-performing teams of operations specialists.


• Advanced analytical capabilities, including experience with Python for data analysis.


• Strong stakeholder management skills with the ability to influence without authority in a multicultural environment.


• Deep business acumen with experience managing a P&L or large-scale promotional budgets.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.