Site Reliability Engineer
Deel
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Benefits offered by this job
Job summary
Deel is seeking a Site Reliability Engineer for the Production Sandbox Reliability team. You will help keep enterprise sandbox environments stable, up-to-date, and well‑monitored in a globally distributed setting.
You will monitor health, roll out updates to microservices, triage incidents, and improve observability with Datadog and Grafana. Strong SRE/DevOps background and cross‑timezone collaboration are essential for success.
Qualifications
- 4+ years of experience in SRE, DevOps or Infrastructure Engineering roles.
- Experience with Node.js or Go.
- Familiarity with AWS cloud services (EKS, S3, RDS).
- Hands-on experience with Kubernetes, including Helm and ArgoCD.
- Experience with observability stacks: Datadog, Grafana, Mimir, Loki, Tempo, Zabbix.
- Strong verbal and written communication skills.
- Self-starter mindset with an eye for operational excellence and continuous improvement.
Responsibilities
- Maintain reliability: Monitor health of sandbox environments and ensure high availability across services.
- Roll out updates to microservices inside each sandbox to stay current with latest versions.
- Triage alerts, investigate and escalate incidents with clear context to engineering teams.
- Improve observability: enhance metrics, logs and tracing coverage with Datadog and Grafana stack.
- Support incident workflows: participate in post-incident reviews and follow-up actions.
- Communicate proactively: bridge internal teams and customer-facing teams during incidents and upgrades.
- Participate in on-call rotation across APAC, EMEA and LATAM time zones.
Skills
Job description
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the frontier of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought‑after leader in the transformation of global work.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the frontier of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought‑after leader in the transformation of global work.
We’re looking for a Site Reliability Engineer to join our Production Sandbox Reliability team – the first line of defense ensuring enterprise customer sandboxes remain stable, up-to-date, and well‑monitored. You'll work in a globally distributed team and act as the operational guardian for these environments.
- Maintain reliability: Monitor the health of enterprise customer sandbox environments and ensure high availability, uptime, and stability across all services
- Stay up-to-date: Regularly roll out updates to microservices inside each sandbox to ensure alignment with the latest versions
- Alert response & escalation: Triage infrastructure and application alerts, perform initial investigation and elevate incidents to the appropriate engineering teams with clear context
- Improve observability: Enhance metrics, logs and tracing coverage using Datadog and the Grafana stack (Mimir, Loki, Tempo), identifying gaps and driving better alerting practices
- Support incident workflows: Collaborate in post‑incident reviews and ensure root cause analysis is followed up with actionable items and improvements by relevant teams
- Communicate proactively: Act as the bridge between internal engineering teams and customer‑facing teams, providing timely updates during incidents, maintenance and version upgrades
- Participate in on‑call rotation: Provide continuous coverage across APAC, EMEA and LATAM time zones as part of a rotating on‑call schedule (follow the sun)
- 4+ years of experience in SRE, DevOps or Infrastructure Engineering roles
- Experience with Node.js or Go
- Familiarity with AWS cloud services (EKS, S3, RDS)
- Hand‑on experience with Kubernetes, including Helm and ArgoCD
- Experience with observability stacks: Datadog, Grafana, Mimir, Loki, Tempo, Zabbix
- Strong verbal and written communication skills – able to interface effectively with both technical and non‑technical stakeholders
- Self‑starter mindset with an eye for operational excellence and continuous improvement
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
- Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
- Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market‑aligned conversion.
- Final pay is based on objective, job‑related criteria including experience, skills, and location.
- We don't ask about salary history. Offers are based on the role and what you bring to it.
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal‑opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel‑specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up‑to‑date job listings at Deel by visiting our careers page.
Deel is an equal‑opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.
As part of our hiring process, we primarily rely on interviews and role‑related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process does utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. As a fully remote company, we also utilise AI‑powered deepfake and fraud detection technologies to verify the authenticity of candidate identities and interactions during assessments and interviews. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Privacy Policy.
- For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT; results are available at Ashby, Covey.
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
- Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
- Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market‑aligned conversion.
- Final pay is based on objective, job‑related criteria including experience, skills, and location.
- We don't ask about salary history. Offers are based on the role and what you bring to it.
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- Optional flexible working office membership, with IWG
At Deel, we’re an equal‑opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel‑specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up‑to‑date job listings at Deel by visiting our careers page.
Deel will provide accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodations, please inform our Talent Acquisition Team via this link and a team member will be in touch to ensure your equal participation. If you have difficulty accessing the form, please email at recruiting@deel.com.
As part of our hiring process, we primarily rely on interviews and role‑related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.
This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.
- For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
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