Senior Field Technician, BESS/PCS Training Lead

Jinko ESS; Arica; On-site; CLP 12,000,000 - 20,000,000; Full time

Job summary

Jinko ESS is seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems), focusing on PCS (Power Conversion Systems) and Lithium Battery Systems. This role oversees installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I and Utility Scale environments.

The Senior Field Technician will support technical training activities, contribute to the development of technical procedures and training documentation, and act as the

Qualifications

• Diploma or degree in Electrical Engineering, Energy Systems, Mechatronics, or related technical fields.
• Professional skills in BESS/PCS/RESS installation, maintenance, and commissioning.

Responsibilities

• Technical Operations: Lead installation, commissioning, and troubleshooting of PCS, Lithium Battery Systems, and BESS/RESS solutions.
• Call Center Technical Support: Participate in call center support for technical troubleshooting and remote diagnostics; collaborate with Help Desk to resolve advanced technical cases; act as escalation point for complex issues.
• Customer Support & Communication: Serve as primary technical contact for customers during field operations; provide explanations of system performance and troubleshooting steps; ensure high customer satisfaction.
• Reporting & Documentation: Prepare technical reports, including diagnostics, repair logs, and commissioning records; ensure accurate service records and checklists.
• Training & Technical Procedure Development: Conduct training sessions for customers and partners; contribute to training materials and procedures for installation, maintenance, and troubleshooting.
• Compliance & Safety: Ensure HSE compliance; conduct on-site safety inspections and proper tool handling procedures.

Skills

PCS

BESS/RESS

Troubleshooting

Training delivery

Communication skills

SCADA systems

Reading blueprints

Education

Electrical Engineering

Energy Systems

Mechatronics

Tools

SCADA software

EMS

Monitoring platforms

Job description

Jinko ESS is seeking an experienced Senior Field Technician specialized in BESS (Battery Energy Storage Systems), focusing on PCS (Power Conversion Systems) and Lithium Battery Systems. This role oversees installation, commissioning, troubleshooting, and maintenance of energy storage systems in C&I and Utility Scale environments.

The Senior Field Technician will support technical training activities, contribute to the development of technical procedures and training documentation, and act as the