Salesforce Architect

EPAM Systems; Chile; Remote; CLP 18,000,000 - 36,000,000; Full time

Benefits offered by this job

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling, reskilling and certificates

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Job summary

EPAM Systems Inc. seeks a Salesforce Architect to translate business goals into scalable Salesforce platform designs. You will partner with clients and internal teams to drive successful project outcomes.

Requirements include 8+ years of experience, leadership of large teams, and strong Service Cloud knowledge with CPQ familiarity. You will guide data cleansing, integrations, and risk-managed rollouts across global projects.

Qualifications

• 8+ years of Salesforce/IT experience.
• 3+ years in Senior, Lead, Manager, or Owner-level roles.
• Experience managing engagements for teams of 20+ full-time staff.
• Thorough understanding of Service Cloud functionality, configuration options, and the Salesforce data model.
• Familiarity with Salesforce CPQ.
• Data cleansing and mapping: auditing source info, deduplication, mapping spreadsheets.
• Knowledge of external IDs and upsert mechanics for relational integrity.
• Ability to validate and test data, with sandbox dry runs.
• Ability to plan around risk and governance, including rollback approaches.
• Familiarity with API-based integration (REST & SOAP).
• Strong client relationship management skills.
• Fluent English at B2 level or higher.

Responsibilities

• Architect scalable Salesforce solutions aligned with business goals.
• Lead data migrations and system transition projects for clients and teams.
• Oversee planning and execution of large-scale platform rollouts.
• Provide technical direction and mentorship to development teams.
• Assess workflows and propose enhancements using Salesforce features.
• Collaborate with stakeholders to define scope, priorities, and roadmaps.
• Review and sign off on designs to ensure quality and consistency.
• Identify risks early and craft proactive mitigation strategies.
• Assist with integrations to external systems and third-party tools.
• Advise clients and build lasting relationships for platform success.

Skills

Salesforce Architecture

Data Migration

Stakeholder Management

Leadership/Management

API Integrations (REST/SOAP)

Project Governance & Risk

Salesforce CPQ

Data Cleansing & Mapping

English Proficiency (B2+)

Tools

Salesforce CPQ

Job description

We're currently seeking a Salesforce Architect to become part of our team. This position suits someone who takes satisfaction in converting business objectives into durable, scalable platform designs. You'll serve as a key figure in shaping technical strategy while partnering closely with both clients and internal teams to drive successful project outcomes. For anyone seeking a role that merges strong platform knowledge with meaningful client involvement, this opportunity fits the billResponsibilitiesTake charge of architecting scalable Salesforce solutions that support broader business goalsSteer clients and internal teams through intricate data migration efforts and system transition projectsManage the full planning and execution cycle for large-scale platform rolloutsOffer technical direction and mentorship to development teams across the span of each projectAssess current business workflows and propose enhancements built around platform functionalityWork with stakeholders to establish project scope, set priorities, and shape technical roadmapsExamine and sign off on technical designs to maintain consistency, quality, and adherence to best practicesSpot potential project risks early and craft proactive strategies to address themAssist with integration work connecting the platform to outside systems and third-party toolsServe as a reliable advisor to clients, cultivating strong relationships that support lasting platform successRequirementsAt least 8 years of applicable experienceA minimum of 3 years spent in Senior, Lead, Manager, or Owner-level capacitiesDemonstrated history managing engagements for teams of 20 or more full-time staffThorough understanding of Service Cloud functionality, configuration options, and the Salesforce data modelFamiliarity with Salesforce CPQCapable of cleansing and mapping data, including auditing source information, catching duplicate records, correcting inaccurate dates, and producing comprehensive source-to-target mapping spreadsheetsWorking knowledge of external ID and upsert mechanics, including applying legacy IDs as external IDs to preserve relational integrity and enable re-runs or deduplicationCompetence in validating and testing data, covering record-count verification, exception reporting, and sandbox dry runs ahead of final cutoverCapability to plan around risk and governance, including crafting rollback approachesFamiliarity with API-based and system-level integration, including both REST and SOAP APIsSolid skills in managing client relationshipsFluent English communication skills at a B2 level or higherWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.