Retail Security & Guest Safety Specialist

Iseg Chile Spa; Viña del Mar; On-site; CLP 12,000,000 - 15,000,000; Full time

Job summary

Iseg Chile Spa in Viña del Mar, Chile, seeks a vigilant security professional responsible for patrolling the property, assisting guests with room access, and maintaining safety.

You will monitor CCTV, perimeter alarms, duress systems and fire life safety; respond to incidents, file reports, and coordinate with EMS when needed.

This full-time, on-site role requires OS-10 training and the ability to defuse disturbances while protecting guests and employees.

Qualifications

• OS-10 course is required or up-to-date.
• Experience in security or guest services preferred.
• Strong observation and safety-first mindset.

Responsibilities

• Patrol all areas of the property to deter incidents.
• Assist guests with room access and directions.
• Monitor CCTV and alarm systems and respond to alerts.
• Lock entrances when required and conduct daily hazard checks.
• Document incidents with detailed reports.
• Escort unwanted individuals and coordinate with emergency services as needed.

Skills

Surveillance awareness

Guest assistance

Emergency response

Incident reporting

Communication

Patrol

Education

OS-10 course

Tools

CCTV system

Perimeter alarms

Duress alarms

Fire life safety system

Job description

Iseg Chile Spa in Viña del Mar, Chile, seeks a vigilant security professional responsible for patrolling the property, assisting guests with room access, and maintaining safety.

You will monitor CCTV, perimeter alarms, duress systems and fire life safety; respond to incidents, file reports, and coordinate with EMS when needed.

This full-time, on-site role requires OS-10 training and the ability to defuse disturbances while protecting guests and employees.