Remote Travel Assistance Coordinator

Live the Dash Travel; Valparaíso; A distancia; CLP 6.696.000 - 10.044.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work-from-home flexibility

Flexible hours

Training and mentorship

Growth opportunities

Access to industry discounts

Positive and team-oriented culture

Descripción de la vacante

A travel service company is seeking a Remote Travel Assistance Coordinator to provide support to clients before, during, and after their trips. This role involves responding to inquiries, managing itinerary changes, and ensuring a stress-free travel experience. Ideal candidates will have a customer-first mindset, excellent communication skills, and experience in hospitality or tourism. The position offers work-from-home flexibility, training opportunities, and access to travel benefits, fostering a positive team culture.

Formación

• Customer support experience preferred in hospitality or tourism.
• Reliable, organized, and capable of multitasking.
• Comfortable using digital booking tools.

Responsabilidades

• Respond to client inquiries through various communication channels.
• Process itinerary changes and special travel accommodations.
• Conduct proactive check-ins with clients ahead of travel dates.

Conocimientos

Customer-first mindset

Strong communication skills

Experience in customer support

Comfortable navigating online systems

Passionate about travel

Descripción del empleo

Position Description

We are looking for a motivated Remote Travel Assistance Coordinator to provide exceptional support to clients before, during, and after their trips. This position plays a key role in ensuring travelers experience stress‑free and enjoyable journeys.

Key Responsibilities

• Respond to client inquiries via email, phone, and messaging systems

• Process itinerary changes, cancellations, and special travel accommodations

• Provide accurate guidance on travel requirements and agency policies

• Conduct proactive check‑ins with clients ahead of travel dates

• Efficiently manage and resolve customer concerns with professionalism

Ideal Candidate Profile

• Customer‑first mindset with strong communication skills

• Experience in customer support, hospitality, or tourism preferred

• Reliable, organized, and capable of multitasking

• Comfortable navigating online systems and digital booking tools

• Passionate about travel and delivering excellent service

Perks & Advantages

• Work‑from‑home flexibility

• Flexible hours

• Training and mentorship

• Growth opportunities within a growing travel company

• Access to industry discounts and travel benefits

• Positive and team‑oriented culture