Platform Engineer: Salesforce & Cloud Automation Leader

GM Financial; Santiago; Presencial; CLP 60.000.000 - 95.000.000; Jornada completa

Descripción de la vacante

GM Financial in Chile seeks a Senior Salesforce Platform Engineer to design, build, and operate scalable platform capabilities, collaborating with product and business teams.

You will advance automation, security, and observability using Gearset, Azure DevOps, GitHub, Nebula, Splunk, and App Insights, ensuring reliability and cost efficiency.

Requires 7+ years IT/engineering including 4+ years in Platform/DevOps with Salesforce expertise; English and Spanish proficiency.

Formación

• 7+ years in IT/engineering, with 4+ years in Platform, Cloud or DevOps roles.
• Bachelor’s degree in computer science or related Engineering field.
• Deep knowledge of Salesforce platform, Sales Cloud, and Service Cloud.
• Fluent in English; Spanish or Portuguese a plus.
• Strong SDLC, scripting, CI/CD, observability, and security experience.

Responsabilidades

• :Collaborate with product and business teams to design, build, and operate platform capabilities that accelerate delivery of customer value with high quality, velocity, and safety.
• :Develop and maintain standardized tooling for deploying and running the Salesforce Platform, ensuring alignment with enterprise best practices and Cybersecurity compliance requirements.
• :Continuously evolve the Salesforce platform to adopt modern technologies that improve performance, resiliency, high availability, and cost efficiency.
• :Architect and implement self-service capabilities for the Salesforce team by automating provisioning, deployment pipelines, and observability workflows to reduce operational overhead and eliminate manual touchpoints.
• :Participate in cross-functional initiatives to raise engineering standards and align platform strategy with broader Salesforce release goals.
• :Partner with other Platform, Test and Software Development Engineer’s to establish and best‑practices that enable efficient and effective delivery of outcomes for our customers.
• :Build automation for platform operations, infrastructure provisioning, and environment management using tools like Gearset and Azure DevOps.
• :Implement automated controls and compliance checks into the platform to support cybersecurity and audit readiness (e.g., Splunk SIEM integration, SSL enforcement).
• :Participate in on‑call rotations to ensure rapid resolution of platform‑related incidents, especially during Salesforce and application release windows.
• :Optimize platform FinOps by monitoring usage, cost drivers, and scaling strategies.
• :Ensure robust observability and performance monitoring using Nebula, Azure App Insights, and Splunk.

Conocimientos

Salesforce Platform

Cloud/DevOps experience

CI/CD & automation

Observability & SRE tooling

Root Cause Analysis

Communication skills

Agile environment

Security compliance

English/Spanish/Portuguese

SRE/FinOps mindset

Educación

Bachelor's degree in Computer Science or related field

Herramientas

Gearset

Azure DevOps

GitHub

Nebula Logger

Splunk

Azure App Insights

Descripción del empleo

GM Financial in Chile seeks a Senior Salesforce Platform Engineer to design, build, and operate scalable platform capabilities, collaborating with product and business teams.

You will advance automation, security, and observability using Gearset, Azure DevOps, GitHub, Nebula, Splunk, and App Insights, ensuring reliability and cost efficiency.

Requires 7+ years IT/engineering including 4+ years in Platform/DevOps with Salesforce expertise; English and Spanish proficiency.