Patient Service Representative for Vascular Institute of San Antonio

BHS Network TX; San Antonio; Presencial; CLP 32.497.000 - 41.783.000; Jornada completa

Descripción de la vacante

A healthcare organization in San Antonio, Región de Valparaíso is seeking a front office medical assistant. The role includes greeting patients, managing appointment schedules, and handling insurance verifications. A high school diploma and customer service experience are required, with a preference for candidates who have completed a medical office assistant program. This position comes with competitive benefits and a sign-on bonus.

Servicios

Medical, dental, vision, and life insurance

401(k) retirement savings plan

Generous paid time off

Career development opportunities

$500 Sign On Bonus

Formación

• Completion of a medical office assistant program is preferred.
• Two years of customer service experience in a medical setting is preferred.

Responsabilidades

• Greet patients entering the physician practice.
• Answer office phones and schedule appointments.
• Check in patients and verify insurance information.
• Collect co-pays and manage patient balances.

Conocimientos

Customer service

Communication skills

Data entry

Educación

High school diploma/GED

Medical office assistant program

Descripción del empleo

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Job Details

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice.

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!