Patient Service Representative for St Lukes Surgical Care

BHS Network TX; San Antonio; Presencial; CLP 20.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

A healthcare organization in San Antonio, Chile is seeking a non-exempt medical office position responsible for front office processes in the physician practice. Candidates should have a high school diploma or GED, ideally with healthcare administration certification, and two years of customer service experience, preferably in a medical setting. The role includes patient greeting, managing appointments, insurance verification, and collecting payments. A $500 sign-on bonus is offered for new hires.

Servicios

Medical, dental, and vision insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development opportunities

Employee assistance program

Formación

• Two years of customer service experience, preferably in a medical office setting.
• Completion of a medical office assistant program preferred.
• Healthcare management/administration certification is a plus.

Responsabilidades

• Greeting patients entering the physician practice.
• Answering phones, making, and confirming appointments.
• Collecting co-pays and posting charges.
• Checking in patients and verifying insurance.
• Distributing information regarding office procedures.

Conocimientos

Customer service

Patient communication

Data entry

Educación

High school diploma/GED

Medical office assistant program

Descripción del empleo

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice.

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!