Patient Access Representative – ABA Services

OpsArmy; Valparaíso; Presencial; CLP 26.905.000 - 35.875.000; Jornada completa

Descripción de la vacante

A reputable healthcare provider in Valparaíso is looking for a Patient Access Representative to support the intake process for ABA therapy services. This role requires bilingual fluency in Spanish and English, as well as prior experience in ABA or behavioral health intake. The ideal candidate will be detail-oriented and comfortable handling high-volume patient-facing communications. Join us in making a positive impact on the patient experience.

Formación

• Experience in ABA or behavioral health intake is required.
• Fluent in Spanish and has strong English skills.
• Detail-oriented and process-driven.

Responsabilidades

• Serve as the first point of contact for ABA patient inquiries.
• Communicate with families in Spanish and English.
• Review intake forms and patient details for accuracy.
• Follow up on missing or incomplete information.
• Track intake progress and update internal systems.
• Coordinate with scheduling and care teams.

Conocimientos

Bilingual fluency in Spanish and English

Detail-oriented

Comfortable with high-volume calls

Descripción del empleo

Patient Access Representative – ABA Services (Bilingual)

The Patient Access Representative – ABA Services supports the front-end patient experience by handling intake communications, verifying information, and coordinating next steps for ABA therapy services. This role is highly patient-facing and requires bilingual fluency.

Prior ABA or autism services experience is required due to the specialized nature of care.

Key Responsibilities

• Serve as the first point of contact for ABA patient inquiries
• Communicate with families in Spanish and English
• Review intake forms, referrals, and patient details for accuracy
• Follow up on missing or incomplete information
• Track intake progress and update internal systems
• Coordinate with scheduling and care teams

What You Bring

• Required: Experience in ABA or behavioral health intake
• Required: Fluent Spanish and strong English skills
• Detail-oriented and process-driven
• Comfortable with high-volume, patient-facing calls