Onsite IT Pro: VIP Support & Global Tech Ops

Damco Spain SL; Santiago; Presencial; CLP 37.140.000 - 46.426.000; Jornada completa

Descripción de la vacante

A global logistics company in Santiago, Chile is seeking an IT Support Technician to provide exceptional onsite support for IT operations in a dynamic warehouse environment. The ideal candidate will have 2-3 years of IT support experience, strong knowledge of Windows 11, VPN, and Microsoft 365, and demonstrate excellent communication and problem-solving skills. Join us to shape the future of logistics through technology.

Servicios

Professional growth opportunities

Collaborative work environment

Competitive compensation and benefits

Diversity and inclusion policies

Formación

• 2–3 years in IT support within large, global organizations.
• Excellent communication and problem-solving skills.
• Ability to work independently with high urgency.

Responsabilidades

• Provide onsite support for end-user devices.
• Handle 2nd and 3rd level desktop support via ServiceNow.
• Act as local coordinator for hardware/software updates.
• Collaborate with vendors for hardware repairs and replacements.

Conocimientos

IT support experience

Windows 11

VPN knowledge

Microsoft 365 suite

Collaboration tools

Communication skills

Problem-solving skills

Time management

Educación

ITIL Foundation certification

Descripción del empleo

A global logistics company in Santiago, Chile is seeking an IT Support Technician to provide exceptional onsite support for IT operations in a dynamic warehouse environment. The ideal candidate will have 2-3 years of IT support experience, strong knowledge of Windows 11, VPN, and Microsoft 365, and demonstrate excellent communication and problem-solving skills. Join us to shape the future of logistics through technology.