Human Resources Representative

University Health System; San Antonio; Presencial; CLP 20.000.000 - 40.000.000; Jornada completa

Descripción de la vacante

A leading health organization in San Antonio, Chile seeks a Benefits Representative to manage insurance plans and support employees with comprehensive benefit information. Candidates should have a High School Diploma, preferred Bachelor’s degree in Human Resources, and experience in HR. This role involves problem-solving and compliance with health legislation.

Formación

• Minimum two years of experience in Human Resources.
• Knowledge of ERISA, HIPAA, COBRA, and FMLA is preferred.
• Understanding of HRIS systems like PeopleSoft is preferred.

Responsabilidades

• Support administration of University Health insurance plans.
• Resolve coverage and claims issues with plan participants.
• Provide accurate information about benefits and policies.

Conocimientos

Problem-solving skills

Attention to detail

Communication skills

Educación

High School Diploma

Bachelor’s degree in Human Resources

Herramientas

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

POSITION SUMMARY/RESPONSIBILITIES

The Benefits Representative supports the administration of all University Health insurance plans for employees, retirees, and House Staff. This positions serves as a key resource for employees by providing comprehensive information about benefit plans, policies, procedures, and programs, ensuring accurate application and adherence to University Health standards.

In collaboration with insurance carriers, plan administrators, and third-party vendors, the Benefits Representative resolves coverage and claims issues. They assist the plan participants in understanding the provisions, limitations, and options within the University Health benefits plans.

The Benefits Representatives consistently upholds a high standard of service by providing courteous, timely, and accurate support in all interactions, whether in person, over the phone, or via other communication channels. Additionally, this position requires excellent problem-solving skills, attention to detail, and the ability to build positive relationships with employees and vendors.

EDUCATION/EXPERIENCE

A minimum High School Diploma.. Two years of experience in Human Resources and a Bachelor’s degree is preferred. Understanding of legislation to to include ERISA, Section 125/Flexible Spending Accounts, HIPAA, COBRA, and FMLA is preferred. PC and Windows experience to include Microsoft Word, Excel, and PowerPoint is required. Knowledge of PeopleSoft or other HRIS systems is preferred.