Healthcare Client Services Specialist (Remote) — Growth & Impact

US Tech Solutions; Chile; Híbrido; CLP 18.570.000 - 27.856.000; Jornada completa

Descripción de la vacante

A leading healthcare services provider in Chile is seeking a dedicated professional to manage phone coverage and resolve customer service issues. Ideal candidates will possess a High School Diploma and have exceptional communication skills. This role offers competitive salary, flexible remote work options, and the chance to positively impact client satisfaction. Join a supportive team committed to career advancement and growth within the organization.

Servicios

Competitive salary with potential bonuses

Opportunity for career advancement

Flexible remote work options

Supportive work environment

Formación

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course.

Responsabilidades

• Provide phone coverage for incoming and outgoing calls.
• Acquire knowledge and proficiency in PBM and mail order resources.
• Resolve customer service issues and pharmacy network problems.
• Assist with on-site client orientation and health fairs.
• Perform office duties such as copying, collating, and filing.

Conocimientos

Exceptional phone and listening skills

Exceptional written and verbal communication skills

Educación

High School Diploma or GED

Descripción del empleo

A leading healthcare services provider in Chile is seeking a dedicated professional to manage phone coverage and resolve customer service issues. Ideal candidates will possess a High School Diploma and have exceptional communication skills. This role offers competitive salary, flexible remote work options, and the chance to positively impact client satisfaction. Join a supportive team committed to career advancement and growth within the organization.