Enterprise Asset Management (EAM) Specialist

Big Science Sweden; Paranal; Presencial; CLP 36.231.884 - 54.347.826; Jornada completa

Descripción de la vacante

Big Science Sweden in Antofagasta, Chile is looking for an Enterprise Asset Management specialist to join the Support and Quality Assurance Group at the Paranal Observatory. The role involves supporting technical maintenance and implementing EAM processes, monitoring system updates, and coordinating regression testing. Candidates with experience in asset management and a background in technical support will thrive in this position, contributing to ESO's mission of delivering high-performance scientific data.

Formación

• Experience with Enterprise Asset Management (EAM) systems.
• Proficiency in monitoring system updates and implementing improvements.
• Background in supporting technical and scientific operations.

Responsabilidades

• Support Technical Maintenance & Observatory Management Processes.
• Act as an internal specialist for EAM implementation.
• Coordinate regression testing and user support.

Descripción del empleo

Datum: 24 november, 2025 Tid: 11:59

Placering: ESO

Mer information

The successful applicant will be part of the Support and Quality Assurance Group (SQA) within the MSE Department at the Paranal site of the La Silla Paranal Observatory. The MSE Department, with a workforce of 85 engineers and technicians, provides maintenance and technical support to the four 8m VLT telescopes, to the VLT Interferometer with its auxiliary telescopes, the VST and VISTA survey telescopes and to all instruments available for scientific observations.

The Support and Quality Assurance Group is comprised of 6 engineers and is responsible for various back-office type supporting functions to the technical and scientific operations at large, in particular: planning technical activities including the contracted maintenance services, asset management in general through a Computerized Maintenance Management System (CMMS) and support to users, maintenance and reliability management, quality management and assurance on the site, outsourced contract management like the central (technical) warehouse (and the supply chain associated), support for documenting technical processes, etc.

As the Paranal Observatory prepares for future simultaneous operations of the VLT and ELT, the SQA group is supporting ESO's Integrated Operations Programme (IOP) in developing and implementing a process model designed to deliver high-performance science data through sustainable operational processes.

The position of Enterprise Asset Management specialist will provide significant support for the Technical Maintenance & Observatory Management Processes, will be an internal specialist for the EAM implementation and will also work as an Application Specialist, being a key player for further optimization and evolution of EAM and business applications. This includes monitoring and assessing regular system updates for potential adoption, organizing and coordinating regression testing, and working closely with users to identify and implement improvements.