Desktop & Mobile Support Specialist - 6-Month Contract

Ursus; San Antonio; Presencial; CLP 5.000.000 - 20.000.000; Jornada completa

Descripción de la vacante

A leading utility service provider in San Antonio is seeking a Desktop & Mobile Support Specialist to provide tier 1 support for computer systems. The candidate will be responsible for configuring new hardware, providing user training, and documenting troubleshooting procedures. An Associate Degree in a relevant field and strong problem-solving skills are essential for this role. Competitive compensation with benefits is offered.

Servicios

Medical benefits

Dental benefits

Vision benefits

401K with company matching

Formación

• Experience with installation, configuration, support, troubleshooting of PCs.
• Ability to develop and maintain working relationships with customers.
• Strong written and verbal communication skills.

Responsabilidades

• Provide maintenance and support for desktop and laptop computers.
• Unpacking and configuring new hardware.
• Fully document all interactions in the ticketing system.

Conocimientos

Installation and configuration of PCs

Troubleshooting and maintenance

Customer service skills

Microsoft Office proficiency

Analytical problem-solving

Educación

Associate Degree in Computer Maintenance Technology or related field

Herramientas

Windows Active Directory

LCD projectors

Printers and plotters

Descripción del empleo

A leading utility service provider in San Antonio is seeking a Desktop & Mobile Support Specialist to provide tier 1 support for computer systems. The candidate will be responsible for configuring new hardware, providing user training, and documenting troubleshooting procedures. An Associate Degree in a relevant field and strong problem-solving skills are essential for this role. Competitive compensation with benefits is offered.