Bilingual Call Center Specialist - Compassionate Care

Planned Parenthood; Los Ángeles; Presencial; CLP 5.000.000 - 20.000.000; Jornada completa

Descripción de la vacante

A healthcare provider in Los Ángeles is looking for a Call Center Specialist who will excel in providing customer service and support to clients and colleagues. The role requires effective communication and a strong ability to manage appointments while maintaining confidentiality. Candidates with a high school diploma and bilingual skills in English and Spanish are preferred. The position offers a generous salary and benefits package, including health coverage and retirement plans.

Servicios

Medical, dental, and vision coverage

403(b) Retirement plan with employer match

Generous vacation and sick leave

Formación

• One year proven customer service experience preferred.
• Ability to work independently and as a team member.
• Must maintain strict confidentiality.

Responsabilidades

• Provide excellent customer service to clients.
• Schedule patient appointments using computer-based systems.
• Answer and de-escalate phone calls professionally.

Conocimientos

Communication skills

Customer service skills

Interpersonal skills

Adaptability

Bilingual (English/Spanish)

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

A healthcare provider in Los Ángeles is looking for a Call Center Specialist who will excel in providing customer service and support to clients and colleagues. The role requires effective communication and a strong ability to manage appointments while maintaining confidentiality. Candidates with a high school diploma and bilingual skills in English and Spanish are preferred. The position offers a generous salary and benefits package, including health coverage and retirement plans.