AD CTM - FSP

ThermoFisher Scientific; Santiago; On-site; CLP 6,000,000 - 9,000,000; Full time

Job summary

Thermo Fisher Scientific is seeking an Associate Director CTM - FSP to lead a high‑performing clinical team across several countries. You will drive timely, quality deliverables in line with study protocol and budget, coordinating with cross‑functional partners and maintaining compliance with ICH/GCP guidelines.

The role requires a strong leadership background, 10+ years in clinical trials, and 5+ years in management, with exceptional communication and strategic thinking.

Qualifications

• Bachelor's degree or equivalent required.
• 10+ years of experience in clinical trial management or CTM.
• Minimum 5+ years of management responsibility.
• Proven leadership and stakeholder management abilities.

Responsibilities

• Lead and develop a global clinical team across multiple countries.
• Ensure on-time, on-budget delivery of final clinical deliverables.
• Collaborate with cross-functional leaders to drive program strategies.
• Oversee budget, resourcing, and contract scope compliance.
• Provide induction and ongoing training for new staff.

Skills

Leadership

Mentoring / Coaching

Project management

Communication

English proficiency

Education

Bachelor's degree or equivalent

Tools

Clinical trial management software

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Join Us as Associate Director CTM - FSP – Make an Impact at the Forefront of Innovation

We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years.

As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As Associate Director CTM, you will manage a team of clinical staff and managers across several countries or a geographic area who are responsible for achieving the final clinical deliverable (usually clean data from evaluable patients as specified in the study protocol) within the time, quality, and cost expectations. You may represent the department in cross-functional initiatives that enhance business objectives.

What You’ll Do:

• Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable).
• Ensures the timely execution of clinical deliverables with a focus on quality deliverables. Supports staff to develop and drive specific and overall project/program strategies to ensure optimum performance by achievement of annual plans and targets. Holds regular project review meetings with staff to identify potential clinical and financial project risks, ensuring contingency plans and solutions are in place, and appropriate, timely escalations are conducted.
• Liaises with cross functional leaders to drive clinical deliverables.
• Oversees the effective project management of clinical budget, forecasting and resourcing. Ensures maintenance of profitability by ensuring clinical activity is conducted within contract scope, through efficient management and guidance to staff. Interprets and analyses data on complex issues and independently make good business decisions.
• Supports the allocation of staff to projects through global resourcing process and manages escalations for resourcing needs. Evaluates out of scope work and assists with contract modifications as needed. Focuses workload assignments to ensure effective project allocation, optimize collaboration with stakeholders, cultivate talent, and promote staff retention by implementing actions and communications aimed to motivate and engage.
• Manages and conducts induction/orientation programs for all new employees, ensuring their smooth assimilation into the company. Provides ongoing training as needed to ensure staff mastery of systems and procedures.
• Ensures all direct report CVs, training records and experience profiles are complete and up to date.
• Reviews and ensures compliance with SOPs/WPDs/company procedure training and any other subjects that impact on clinical development. May contribute in the development of SOPs and WPDs as needed.
• May participate in cross functional / departmental projects or initiatives as needed.
• Drives a culture of immediate action and proactive escalation including early escalation to present solutions to risk, effective interaction with stakeholders, and effective management of general quality risk. Effectively escalates quality issues, requests QA audits as appropriate, and facilitates client and internal quality assurance audits as required.
• May provide input into bids and contribute to the procurement of new business where required

Education and Experience Requirements:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).
• 5+ years of management responsibility
• Proven leadership skills

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:

• Excellent & effective mentoring/leadership/supervisory skills
• Effective organizational and negotiation skills; effective at multi-tasking
• Superior interpersonal skills and proven ability to be creative in problem solving and conflict resolution
• Capable of utilizing problem-solving techniques applicable to constantly changing environment
• Experienced in motivating, integrating individuals/teams, inducting, coaching and teaching direct reports
• Capable of effectively and proactively managing and coaching employees with performance issues
• Proven record to proactively direct and promote teamwork in a multi-disciplinary and/or multi-cultural team setting
• Expert knowledge of clinical trials in releveance to regulations and guidelines e.g. ICH/GCP, FDA guidelines, etc
• Excellent ability to evaluate medical research data, demonstrate proficient knowledge of medical terminology and therapeutic areas
• Proficient knowledge with company practice and processes to provide guidance and direction
• Proficient in using company tools to ensure oversight of financial management of projects for direct reports as well other tools needed to manage the timelines and quality of the data
• Strong attention to detail
• Competent use of computer and company systems to manage performance
• Strong attention to detail, ability to synthesisze and communicate complex information
• Strong knowledge of English language & grammar with effective written and oral communication skills

Working Conditions and Environment:

• Work is performed in an office environment with exposure to electrical office equipment.
• Occasional drives to site locations, frequent travels both domestic and international.

Why Join Us?

When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.