Ticketing Data Coordinator

UEFA; Nyon; Vor Ort; CHF 65.000 - 90.000; Teilzeit

Zusammenfassung

UEFA is seeking a Ticketing Data Coordinator in Nyon to deliver actionable ticketing analytics for major finals and EURO events. The role focuses on mobile ticketing data while supporting data quality, sales operations, and fan experience improvements.

You will work with Snowflake, Tableau, and other systems to analyse trends, track KPIs and deliver insights. The position entails a max-term contract with hybrid work and starts 01.10.2026, ending 31.07.2029.

Qualifikationen

• Bachelor's degree required in a related field.
• 1–3 years of data analysis experience with Tableau/Power BI and Snowflake or similar data warehouse platform.

Aufgaben

• Developing, maintaining and optimising ticketing data sources within Snowflake and dashboards in Tableau or similar systems.
• Ensuring data quality and integrity across multiple platforms (SSO, ticketing sales system, UEFA Mobile Tickets app).
• Analyzing ticket sales and mobile distribution trends to identify patterns, risks and opportunities.
• Identifying and tracking KPIs to measure ticketing performance and operational success.
• Collaborating with internal ICT colleagues and external providers.
• Supporting operational tasks related to distribution of mobile tickets, including monitoring and incident tracking.
• Gaining knowledge of end-to-end ticketing processes (venue configuration, inventory, sales, mobile tickets, access control).
• Performing other ticketing functions as required.

Kenntnisse

Data analysis

Analytical mindset

Ausbildung

Bachelor's degree in computer science, data analytics, engineering or a related field

Tools

Tableau

Power BI

Snowflake

Jobbeschreibung

Job information
Division/Unit: UEFA Events SA / Ticketing
Contract type: Max-term
Location: Nyon (WFH up to one day per week)
Start date: 01.10.2026
End date: 31.07.2029

Main goal

The Ticketing Data Coordinator works with the Ticketing Data Analyst to deliver actionable ticketing data analytics and insights for UEFA club and national team competition finals, including UEFA EURO 2028 and UEFA Women’s EURO 2029.

The role primarily focuses on mobile ticketing data, while also supporting overall ticketing data quality and analysis to optimise sales operations, mobile ticket distribution and the fan experience.

Key responsibilities

• Developing, maintaining and optimising ticketing data sources within Snowflake and reporting dashboards in Tableau, or similar systems
• Ensuring ticketing data quality and integrity across multiple platforms (SSO, ticketing sales system, UEFA Mobile Tickets app, etc.)
• Analysing ticket sales and mobile distribution trends to identify patterns, risks and opportunities
• Identifying and tracking KPIs to measure ticketing performance and operational success delivery
• Working with multiple stakeholders, in particular internal ICT colleagues as well as external providers
• Supporting operational tasks in relation to the distribution of mobile tickets, including monitoring, performance and incident tracking
• Gaining sufficient knowledge on ticketing processes from end to end, including venue configuration, inventory management, ticket sales, mobile ticketing, access control and custom
• Supporting and performing other ticketing functions as required

Requirements

• Bachelor's degree in computer science, data analytics, engineering or a related field
• From 1 to 3 years in data analysis using Tableau or Power BI and working with Snowflake or similar data warehouse platforms

Languages

• Fluent in English

Other requirements

• Data-driven and analytical mindset
• Interest in mobile applications on Android and iOS
• Experience in fraud prevention is an advantage
• Comfortable working in a fast-paced, high-pressure event environment
• Strong organisational skills and excellent attention to detail
• Proactive problem solver with a collaborative team-player approach
• Comfortable working with a high degree of flexibility, autonomy and responsibility.

UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.