Technicien de service après-vente

Jobup; Freiburg; On-site; CHF 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Performance bonuses

Expense allowance

Company vehicle for private use

Job summary

Fust in Switzerland is seeking an After-Sales Service Technician to diagnose and repair household appliances, delivering an efficient and customer-oriented service.

You will maintain a friendly and professional attitude toward private customers, with fluent French required and German a plus; holding a category B driving licence is expected to support on-site service calls.

Qualifications

• Federal VET Certificate as electrician, mechanic or equivalent training.
• Fluent French; German is a plus.
• Several years of experience in a similar position.
• Customer-oriented service mindset.
• Category B driving licence.

Responsibilities

• Professional diagnosis and repair of household appliances.
• Efficient and customer-oriented working method.
• Friendly and professional attitude towards private customers.

Skills

Customer orientation

Service mindset

Education

Federal VET Certificate as electrician, mechanic or equivalent training

Job description

After-Sales Service Technician

Mission

• Professional diagnosis and repair of household appliances
• Efficient and customer-oriented working method
• Friendly and professional attitude towards our private customers

Required skills and qualities

• Federal VET Certificate as electrician, mechanic or equivalent training
• Fluent French, German is a plus
• Several years of experience in a similar position
• Customer orientation and service mindset
• Category B driving licence

What we offer

Employment conditions: Flexible working hours, Attractive fixed salary with additional performance bonuses, Flat-rate expense allowance, Company vehicle for private use

• Discounts and reductions: Discounts in various Coop formats, Fivefold number of Coop Superpoints, Up to 20% discount on various insurance services, Reduced-price mobile and prepaid subscriptions at Coop Mobile, Reka-Card: Benefits when purchasing a cover, Staff discounts also for the partner (living in the same household), Discounts on travel offers at ITS Coop Travel, CHF 650 voucher for the purchase of a Swiss Federal Railways (SBB) season ticket
• Continuing education: Internal training, Support for external training and further education, Development opportunities
• Communication & Culture: Use of first-name basis throughout the company, Orientation towards shared values, Internal app for communication with colleagues
• Insurance: Pension fund: Coop covers two-thirds of contributions (basic), Various savings plans at the pension fund, Generous and supplementary insurance benefits in case of accident and illness
• Holidays: At least 25 days of holiday or according to the applicable collective labour agreement, Support for unpaid leave where possible
• Health: Update Fitness: CHF 200 discount on any annual subscription, Free and anonymous company social counselling 24/7

Your contacts at Fust

• Tanja Voser
  Head of Business Partnering
• Steven Wohnlich
  Recruiting Specialist