Team Leader Operational Risk & Resilience - all genders (80-100%)

Cembra Money Bank AG; Zürich; Hybrid; CHF 180,000 - 280,000; Full time

Job summary

Cembra Money Bank AG in Zürich seeks an experienced Head of Operational Risk & Resilience to lead the ORM & BCM program and oversee risk controls across the Group. You will guide a hybrid, cross-border team, enhance risk concepts, and drive governance with a hands-on, practical approach.

The role requires deep regulatory knowledge and strong leadership, with English and German communication. You will partner with multiple functions to strengthen risk culture and resilience across the

Qualifications

• 10+ years of operational risk management and BCM experience in financial services or consultancy.
• Background in risk management, risk control or audit.
• Seasoned leader with a growth mindset and team development focus.
• In-depth understanding of Swiss and international regulatory requirements (e.g., FINMA circulars, KKG).
• Excellent knowledge of ORM, resilience, BCM frameworks and related standards (incl. third‑party, ICT, cyber risk).
• Strong stakeholder management across functions and levels.
• Self-driven and comfortable with hybrid/remote teams.
• Clear, concise communication; strong English and German skills; other languages beneficial.

Responsibilities

• Lead the Operational risk & resilience team (hybrid & cross-border) and guide the network of risk champions across the Group.
• Enhance and further develop risk, BCM, third‑party, ICT and cyber risk concepts and frameworks.
• Manage and oversee operational risks and limit the Group's risk exposure.
• Identify risks, conduct risk assessments, and ensure controls and mitigations are implemented.
• Identify, automate, and improve processes, including AI-enabled risk management efforts.
• Lead cross-functional projects related to risk and control framework.
• Ensure timely execution of risk controls on ORM, BCM and governance; oversee reporting to committees.

Skills

Operational risk management

Resilience & BCM

Regulatory knowledge (FINMA, KKG)

Leadership / team development

Stakeholder management

Communication in English & German

Cross-border collaboration

Hybrid/remote work adaptability

Job description

In this exciting role within the Finance & Risk Management division, in the second line, you are responsible for the further development, execution and oversight of the Cembra Group’s operational risk and resilience framework.

What exactly you will do here:

• Lead the Operational risk & resilience team (hybrid & cross-border team) and guide the network of operational risk & resilience champions of the Group
• Enhance and improving further the Group’s operational risk & resilience, BCM, third-party risk management, ICT and cyber risk management concepts and related frameworks
• Manage and oversee operational risks and limit the risk exposure for the Group
• In collaboration with the Operational risk & resilience team, identify relevant risks, conduct risk assessments and ensure the implementation of controls and mitigation measures
• Identify, improve, simplify, automate processes, also leveraging AI solutions to increase effectiveness of operational risk and resilience management, internal control process and methodologies
• Lead cross-functional projects and initiatives related to operational risk and resilience and control framework
• Ensure and oversee timely and effective execution of risk controls on operational risk, Business Continuity Management (BCM) and governance
• Perform periodic operational risk and BCM reporting to committees and business forums
• Analyze underlying trends and benchmarks as these regard operational risk and resilience and other risk frameworks or new risk themes (e.g. third-party risk management framework, AI related risks, etc.)
• Promote risk culture, defined standards, processes and governance structure of operational risk management, operational resilience and internal control system

What we're looking for:

• 10+ years of relevant operational risk management and resilience / BCM experience within the financial services sector or consultancy company
• Risk management, risk control or audit background
• Seasoned leader with a growth mindset, committed to their team’s development and their own
• In depth understanding of applicable regulatory requirements (Swiss & international regulatory requirements) – e.g. FINMA circulars and guidelines, KKG, etc.
• Excellent working knowledge of operational risk, resilience and BCM frameworks and standards and good working knowledge of other frameworks and standards (e.g. third-party risk, ICT risk, cyber risk)
• Good stakeholder management skills across functional areas and hierarchy levels
• Self-driven and used to work in hybrid or remote teams
• Structured conceptual thinker combined with a hands-on approach promoting practical solutions
• Ability to communicate complex matters in a clear and concise manner
• Strong written, verbal & presentation skills in English and German. Other languages are beneficial

This is what you'll get:

• Our success has many faces: People from over 40 nations pull together here. This makes us diverse and international. This is also what our employees said in an anonymous survey – thank you for your engagement – we’re constantly improving.
• Why just good when you can do better? If that's how you tick, then you’re in the right place here. Because here you can try out things, take on new responsibilities and move us forward with your ideas. To put it succinctly: Use your strengths and talents to actively shape Cembra.

At Cembra, we have a plan for the future. Will you help us make it a reality? We look forward to your support.