Store Director

Randstad Professional Italia; Zürich; Vor Ort; CHF 80’000 - 110’000; Vollzeit

Zusammenfassung

A leading luxury retail firm based in Zürich is searching for a Department Store Manager. The candidate will be responsible for store performance, driving business development, and ensuring an exceptional customer experience. Ideal candidates will have 3-5 years of experience in a similar role and demonstrate strong leadership capabilities while managing their sales team. This full-time position offers the opportunity to work in a dynamic environment at the forefront of the fashion and lifestyle industry.

Qualifikationen

• Minimum 3-5 years in a managerial role.
• Proven capacity for mentoring sales team members.
• Strong passion for the lifestyle and fashion product.

Aufgaben

• Monitor KPIs and implement retention strategies.
• Protect brand identity and ensure service standards.
• Supervise operational processes and stock management.
• Recruit, train, and develop the sales team.

Kenntnisse

People Management

Business Acumen

Clienteling

Sales Trend Analysis

Organizational Skills

Ausbildung

Three-year university degree or equivalent education

Jobbeschreibung

For an important Client Brand operating in the Luxury sector (Lifestyle segment), we have been commissioned to search for a Department Store Manager for the point of sale located in the center of Zurigo.

About the Role

The ideal candidate will be responsible for the Store's performance and the Brand Ambassador in the area. They will be responsible for driving Business Development, ensuring an excellent Customer Experience, and coordinating a professional team with an approach oriented towards Clienteling and CRM.

Responsibilities

• Business & Client Development: Constant Monitoring of KPIs, Sales Trend Analysis, and implementation of Retention Strategies (Clienteling).
• Brand Ambassador: Brand Identity Protection and guarantee of image and service standards defined by the parent company.
• Operational: Full Supervision of Operational processes, Stock Management, and Compliance with company procedures.
• People Management: Recruiting, Training, and Professional Development of the sales team.

Qualifications

• Education: Three-year university degree or equivalent education.

Required Skills

• Experience: Minimum 3-5 years in the role.
• Leadership: Proven capacity for People Management and Mentoring skills.
• Competencies: Solid Business Acumen, Passion for the lifestyle/fashion product, and organizational skills.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Administrative, and Business Development

Industries

Retail, Retail Apparel and Fashion, and Fashion Accessories Manufacturing