Sr. Engagement Manager, FDE

Databricks Inc.; Zürich; On-site; CHF 180,000 - 260,000; Full time

Job summary

Databricks Inc. in Zürich, Switzerland seeks a Senior Engagement Manager to lead Forward Deployed Engineering initiatives across a business unit.

You will be a hands-on, customer-facing leader who blends technical credibility with commercial impact to align service offerings with client goals. You will drive adoption, orchestrate cross-functional teams, and partner with sales to shape account strategies, while traveling about 20% of the time to engage with executives and customers on

Qualifications

• Experience in professional services sales and delivery leadership.
• Ability to translate technical designs into business outcomes.
• Strong communication and negotiation with executives.

Responsibilities

• Lead the Forward Deployed Engineering motion in your region.
• Drive adoption and expansion of services from discovery to closing.
• Integrate services into platform deals to deliver measurable outcomes.
• Act as the technical-commercial bridge in architecture discussions and solution scoping.
• Shape account strategies aligning offerings with client transformation roadmaps.
• Collaborate with partners to co-sell and deliver integrated services.
• Engage with customers as a trusted advisor and escalate complex requirements.
• Coach and mentor junior Engagement Managers.
• Travel to customers ~20% of the time.

Skills

Customer facing

Executive engagement

Sales leadership

Delivery leadership

Data & AI domain

Job description

CSQ128R175

As a Senior Engagement Manager at Databricks, you will play a critical role in leading and scaling the Forward Deployed Engineering (FDE) motion across a Business Unit or region. This position is ideal for someone who has been hands‑on with data and AI technologies, understands architecture and delivery deeply, and now wants to transition into a customer‑facing, sales‑aligned leadership role. You will act as a trusted advisor to executives and a strategic partner to account teams, combining technical credibility with commercial impact.

The impact you will have

• Lead the Forward Deployed Engineering motion in your region, aligning closely with Sales, Delivery, and Field Engineering leadership.
• Drive adoption and expansion by positioning and selling standard and customized Forward Deployed Engineering and training offerings from discovery through closing.
• Integrate services into platform deals, ensuring customers achieve measurable business outcomes.
• Act as the technical‑commercial bridge: leverage your technical background to engage in architecture discussions, scope solutions, and guide customers toward successful implementations.
• Shape account strategies by aligning service offerings with client goals, transformation roadmaps, and long‑term success.
• Collaborate with partners (GSIs, RSIs, cloud providers) to co‑sell, develop joint account strategies, and deliver integrated services.
• Bring industry expertise to conversations with customers, demonstrating the art of the possible, creating demand, and building credibility as a trusted advisor.
• Demonstrate technical depth on Databricks and data/AI platforms to scope engagements, support solutioning, and lead technical conversations.
• Coach and mentor junior Engagement Managers, supporting peer development and best practice adoption.

What we look for

• Strong background in customer‑facing roles, including consulting, solutioning, and executive engagement, with the ability to engage in architecture‑level discussions and translate technical designs into business outcomes.
• Deep industry expertise with the ability to “speak the language” of customers and demonstrate relevant use cases.
• Extensive experience in Professional Services sales and delivery leadership, ideally in the Data & AI domain.
• Solid technical knowledge of data and AI platforms (preferably Databricks) with the ability to scope and solution services engagements.
• Strong program management and delivery oversight skills, with the ability to align cross‑functional teams to customer outcomes.
• Excellent communication, influencing, and negotiation skills across executives, technical teams, partners, and internal stakeholders.
• Travel to customers 20% of the time.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.