Senior Teamleiter

Swatch Group Services; Biel; Vor Ort; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

A leading luxury goods provider is seeking a Senior Teamleiter in Biel, Switzerland. This role involves overseeing logistics operations, leading a committed team, and optimising processes for efficiency. Candidates should have a Swiss federal logistics certificate, experience in team leadership, and strong problem-solving skills. Proficiency in German, French, and English is required. This full-time position offers a dynamic work environment within the luxury retail sector.

Qualifikationen

• Very good proficiency in German, French, and English.
• Proven ability to motivate and develop team members.
• Extensive knowledge in process optimisation.

Aufgaben

• Oversee logistical processes including goods receipt and dispatch.
• Lead and inspire a committed team.
• Analyse logistics KPIs and enhance customer satisfaction.
• Collaborate with team leaders to boost operational efficiency.

Kenntnisse

Knowledge of warehouse management systems (SAP EWM)

Excellent problem-solving skills

Strong customer orientation

Effective communication skills

Experience in team leadership

Proactive and entrepreneurial mindset

Ausbildung

Swiss federal logistics professional certificate or equivalent

Tools

SAP R3 and S4/Hana

KEP and AutoKEP

Jobbeschreibung

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Senior Teamleiter

The Swatch Group Services LTD is a dynamic company within the Swatch Group, providing high‑quality services in logistics, information technology, customer service, and real estate worldwide. The company belongs to the Swatch Group, the world’s largest watch manufacturer, with a portfolio of 16 brands including Omega, Longines, Tissot, and multibrand retail entities such as Tourbillon and Hour Passion.

Job Description

• Oversee logistical processes – including goods receipt, storage, picking, and the handling of B2B and eCommerce deliveries – ensuring day‑to‑day dispatch in line with deadlines and quality standards. Drive continuous improvement processes, optimise warehouse layouts, and design more efficient logistics systems.
• Lead, encourage, and inspire a committed team, fostering a culture of excellence, ownership, and joy.
• Analyse key logistics KPIs, derive optimisation measures, and actively contribute to enhancing customer satisfaction. Participate in logistics projects and spearhead initiatives for redesigning and improving processes. Train and support development programmes for staff.
• Collaborate closely with other team leaders to continuously increase operational efficiency and overall productivity at the distribution centre.

Profile

• Knowledge of warehouse management systems in an SAP environment (EWM system, SAP R3 and S4/Hana, KEP, AutoKEP, integrated systems).
• Excellent problem‑solving skills, strong customer orientation, and a calm demeanor even in hectic situations. Exceptional communication and social skills. Proactive, entrepreneurial, and capable of steering complex logistical flows and leading cross‑functional teams successfully.

Professional Requirements

• Hold an Swiss federal logistics professional certificate or equivalent training. Demonstrable experience in team leadership with a proven ability to motivate and develop people. Extensive knowledge in process optimisation and implementation of logistical solutions.

Languages

• Very good proficiency in German, French, and English.

Job Location: Chemin du Long-Champ / Längfeldweg 119, 2504 Biel/Bienne, Switzerland (Bern)

Company Address: The Swatch Group Services AG Längfeldweg 119 CH-2504 Biel, Switzerland

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Distribution, Supply Chain, and Other

Industries

Retail Luxury Goods and Jewelry and Retail

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