SENIOR SALES ADVISOR – LAUSANNE

MAX&MOI; Lausanne; Vor Ort; CHF 60.000 - 90.000; Vollzeit

Zusammenfassung

MAX&Moi in Lausanne is seeking a confident luxury retail professional to act as a brand ambassador in our high-end boutique. You will deliver an exceptional customer experience, advise clients, present products and close sales.

Reporting to the Regional Manager, you will maintain brand standards, manage opening/closing, monitor KPIs and contribute to developing the Maison's image with a memorable, service-oriented approach. Fluency in French and German is essential.

Qualifikationen

• Experience in luxury, fashion or high-end retail is preferred.
• References required.

Aufgaben

• Advising and building loyalty with local and international clientele.
• Presenting the Maison’s products and brand universe to customers.
• Identifying customer needs.
• Making relevant product recommendations.
• Closing sales.
• Contributing to the brand image by providing a unique customer experience, per guidelines.
• Ensuring the boutique is maintained to the highest standards (visual merchandising, cleanliness, etc.).
• Independently manage opening and closing of the boutique.
• Developing sales and monitoring key performance indicators.

Kenntnisse

Sales skills

Brand ambassador

Jobbeschreibung

Company Presentation

MAX&Moi continues the family story that began in 1925.

Now led by the fourth generation, the Maison has successfully combined the experience of its founders with the dynamism of a young brand that is perfectly in tune with its time.

Our sole ambition is to offer a modern vision of femininity through elegant and contemporary collections, combining noble materials such as silk, cashmere and leather.

MAX&Moi combines distinctive and creative pieces with timeless and essential basics.

Joining our team means joining a brand that has become a reference in the fashion industry, both in France and internationally, as well as becoming part of an inspiring family story.

Job Description

Working in a high-end environment, you will represent MAX&Moi and act as a brand ambassador, with excellent sales and interpersonal skills.

Reporting to the Regional Manager, you will contribute to the boutique’s sales performance while ensuring a high level of customer satisfaction.

Your main responsibilities will include:

• Advising and building loyalty with our local and international clientele


• Presenting the Maison’s products and brand universe to customers


• Identifying customer needs


• Making relevant product recommendations


• Closing sales


• Contributing to the development of the brand image by providing a unique and prestigious customer experience, in line with management guidelines


• Ensuring the boutique is maintained to the highest standards (visual merchandising, cleanliness, etc.)


• Being able to independently manage the opening and closing of the boutique


• Developing sales and monitoring key performance indicators

PROFILE

You have significant experience in the luxury, fashion or high-end retail sector (references required).

You have a strong understanding of luxury retail standards and are passionate about fashion and trends. You have solid knowledge of fabrics, materials and garment cuts.

You are dynamic, committed, enthusiastic and versatile, and enjoy working as part of a team.

Fluency in French and German is essential.

Excellent presentation and outstanding verbal communication skills are required for this position.

Fixed-term or permanent contract (CDD or CDI), full-time position.

Terms to be discussed during the interview with the Regional Manager.