Senior Product Manager, Platform

SmartRecruiters, Inc.; Lausanne; Hybrid; CHF 140.000 - 180.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Lake Geneva office view

Unlimited vacation

Volunteer days

Relocation package

Fitness centre access

Half-fare travel reimbursement

French classes subsidy

Team events

Zusammenfassung

Nexthink is seeking a Senior Product Manager for the Platform group in Lausanne, shaping the foundations for AI-driven capabilities across our SaaS platform.

As part of a transformation, you will drive architecture changes to enable faster delivery, easier adoption, and higher value for IT teams globally. You will work with platform PMs, architects, and feature teams to deliver cohesive, scalable solutions.

Qualifikationen

• 7+ years in Product Management in enterprise software or complex SaaS platforms.
• Solid understanding of backend systems, APIs, data models, and cloud-native architectures.
• Strong analytical skills and ability to structure ambiguous problems.
• Proven ability to engage with enterprise IT teams and translate concepts into outcomes.
• Excellent written and spoken English communication.

Aufgaben

• Shape Nexthink’s next-generation platform, defining capabilities for faster builds and AI-powered experiences.
• Enable simplicity through AI by partnering with engineering to simplify configuration and ongoing management for IT teams.
• Drive collaboration across platform and feature PMs to design reusable, high-impact components.
• Translate complexity into clear platform outcomes, abstractions, and trade-offs aligning engineering, data, and product priorities.
• Translate long-term tech initiatives into a clear product vision, roadmap, and measurable impact.

Kenntnisse

Backend systems

APIs

Data models

Cloud-native architectures

Systems thinking

Stakeholder management

Jobbeschreibung

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any applicationor network, before employees notice the issue. As the first solutionto allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ millionemployees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

We are looking for aSenior Product Manager to join our Platform group, shaping the foundations that will power Nexthink’s next generation of AI-driven capabilities.

Nexthink is entering a new phase of platform evolution. We are rethinking our core architecture to scale for the future and to enable new experiences powered by AI. As part of this transformation, you will work on foundational capabilities that make Nexthink even more open, modular, and intelligent, so that new features and experiences can be delivered faster and with greater impact.

A key mission for the platform over the coming years is to make Nexthink dramatically simpler to adopt, deploy, and realize value from. Achieving this vision will require significant platform simplification, and deep integration of AI to guide customers automatically through setup, configuration, and insights.
This role requires a systems thinker who thrives in complex technical environments and enjoys connecting strategy with execution. You will translate ambiguity into structure, help redefine how our platform supports AI-first use cases, and drive collaboration across teams to make it real. You will collaborate closely with other platform PMs, architects, and feature teams to design these foundations, ensuring that Nexthink's platform not only scales technically but also empowers IT teams of every size to succeed with minimal effort.
WhatYou’llDo

Shape Nexthink’s next-generation platform:Define and evolve platform capabilities that make the product faster to build on, easier to scale, and ready for AI-powered experiences.

Enable simplicity through AI:Partner with engineering and feature teams toidentifyopportunities where AI and automation can simplify configuration, setup, and ongoing management for IT teams.

Drive collaboration across teams:Work with other platform PMs and feature PMs toidentifyintegration points and design reusable, high-impact components.

Translate complexity into clarity:Define clear platform outcomes, technical abstractions, and trade-offs that align engineering, data, and product priorities.

Drive platform modernization outcomes:Collaborate with architecture and engineering teams to translate long-term technical initiatives into a clear product vision, roadmap, and measurable impact.

Ensure cohesive platformevolution:Anticipatecross-domain dependencies and make prioritization and sequencing decisions that keep the platform aligned and reliable.

Qualifications

Experience: 7+ years in Product Management within enterprise software or complex SaaS platforms.

Technical acumen:Solid understanding of backend systems, APIs, data models, and cloud-native architectures.

Systems thinking:Strong analytical skills with the ability to structure ambiguous problems, define scalable solutions, and connect technical trade-offs to business value.

Customer-facing skills:Proven ability to engage credibly with enterprise IT teams, translating complex concepts into clear outcomes for customers.

Communication:Clear, concise, and structured communicator, able to influence and align both technical and non-technical stakeholders, including executives.

Language skills:Professional-level English, spoken and written.

Mindset:Entrepreneurial, outcome-driven, and adaptable; a self-starter who thrives in fast-paced environments and learns new technical domains quickly.

Collaboration:Passionate about solving challenging problems in a constructive, cross-functional, and global team setting.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!Check what we offer:

• Permanent Contract and a competitive compensation package.
• Beautiful office with a view of Lake Geneva, conveniently located next to the Prilly-Malley train station
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25days of holidays we offer)plus 3 company-paid volunteer days.
• Free access to a fitness centre inside the building.
• Reimbursement of the half-fare travel card for public transport.
• Reimbursement up to 50% of the cost of French classes.
• Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.