Senior Product Manager, Communications Platform

GetYourGuide; Zürich; Vor Ort; CHF 90’000 - 120’000; Vollzeit

Zusammenfassung

A leading travel company is seeking a Senior Product Manager to enhance their communications and localization platform. The role requires empathy for customer needs and collaboration with diverse teams. Candidates should have at least 5 years in product management, strong data analytics skills, and proficient communication abilities in English. The position offers a hybrid working model and opportunities for professional development, making it an ideal choice for innovative thinkers passionate about travel.

Leistungen

Annual personal growth budget

Work from anywhere for 40 days per year

Flexible working arrangements

Monthly transportation and fitness budget

Language reimbursement program

Health and wellness benefits

Qualifikationen

• 5 years of professional experience in product management.
• Strong data analytics skills with the ability to derive insights from large data sets.
• Excellent written and verbal communication skills in English.

Aufgaben

• Define and own the vision for our communications and localization platform.
• Develop and execute a clear strategy for your product area.
• Use customer insights, market trends and business data to guide decisions.

Kenntnisse

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Visio

Communication

Problem Solving

Market Research

UML

Cross Functional Teams

Ausbildung

5 years in Product Management

Jobbeschreibung

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe from New York to Bangkok. Head to take the first step.

Team mission

Localization and Communications Platform Team

Our mission is to build and scale the core infrastructure and tools that empower engineering, marketing and supply teams to deliver consistent personalized and highly relevant communications across every channel in every customer’s preferred language.

Team Scope :

• Consolidate platforms and infrastructure to scale our communication capabilities across internal teams as well as with customers, suppliers and partners.
• Design and standardize messaging templates and services through our Creative Platform to ensure consistent delivery of our Customer Value Proposition and RTBs.
• Orchestrate messaging across multiple channels including email, WhatsApp, SMS and push notifications based on the specific use case and customer journey context.
• Build, maintain and enrich our Customer Data Model to enable contextual personalized 1:1 communication at scale.
• Integrate, maintain and continuously improve our Translation Management System to support high‑quality multilingual communication.
• Drive the internationalization of our platform as we expand into new markets and locales.

Your mission

As a Senior Product Manager you will play a key role in a highly collaborative cross‑functional team partnering with fellow PMs, engineers, UX designers, researchers and data experts. You will define and own the vision for our communications and localization platform, deeply understanding the needs of our customers, suppliers and partners to deliver scalable personalized 1:1 multi‑channel communication experiences.

You’ll work closely with our UX team, product designers, researchers and writers to develop robust messaging systems, templates and assets that are consistent, flexible and impactful, driving long‑term engagement growth and retention.

We’re looking for a Senior Product Manager who can imagine GetYourGuide beyond its current state, advocate for our users and turn a bold vision into reality.

Successful PMs at GetYourGuide bring a growth mindset, create measurable business and customer impact, identify high‑leverage opportunities, build alignment with stakeholders and execute with clarity and urgency.

• Develop and execute a clear strategy for your product area, define measurable goals and take ownership of results. Drive long‑term (12 month) customer impact by identifying high‑leverage non‑incremental opportunities.
• Connect your product strategy to the company mission, translate it into actionable steps and keep stakeholders engaged and informed. Build alignment across cross‑functional teams and external partners.
• Use customer insights, market trends and business data to guide decisions. Prioritize initiatives, refine the roadmap as new information emerges and ensure the highest‑impact work is delivered first.
• Build trust with internal and external stakeholders by setting clear expectations and aligning them to your roadmap. Facilitate cross‑functional collaboration and secure organization‑wide buy‑in.
• Design and run experiments (A/B tests) and analyses to validate hypotheses and guide investment decisions. Use experimentation to drive learning and shape future product direction.
• Advocate for customer needs at all levels ensuring user perspectives shape strategic decisions. Communicate openly with teams and leadership, mentor others and foster a culture of continuous improvement.

Your toolkit

• 5 years of professional experience in product management.
• Demonstrated ownership over multiple product areas in a previous role, including responsibilities for strategy, KPI setup, goal‑setting and execution of the roadmap.
• Ability to build alignment with a cross‑functional mission team in a collaborative way that is aligned with our Guiding Principles.
• Strong data analytics skills with the ability to derive insights from large data sets.
• Demonstrated passion for driving customer and business impact.
• Bonus: Experience working in a marketplace or the travel industry is a plus but not required.
• Bonus: An engineering or analytics background is a plus but not required.
• Excellent written and verbal communication skills in English.

How well make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development.
• Work from anywhere in the world for 40 days per year.
• Flexible working arrangements to support work‑life balance.
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company‑wide events.
• Monthly transportation and fitness budget.
• Discounts for you, your friends and family on GetYourGuide activities.
• Language reimbursement program.
• Health and wellness benefits.

How to apply

Submit your CV / resume in English using the form below. For tips and insights into our hiring process and culture check out how we hire and life at GetYourGuide. If you have any further questions please don’t hesitate to get in touch at .

Were an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with your application.

Required Experience :

Senior IC

Key Skills

Time Management, Data Analytics, Analytical, Agile, Requirement Gathering, Strategic thinking, Visio, Communication, Problem Solving, Market Research, UML, Cross Functional Teams

Employment Type: Full Time

Experience: years

Vacancy: 1