Senior Business Analyst

Bank for International Settlements – BIS; Basel; Hybrid; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Relocation support

Hybrid work model

Job summary

The Bank for International Settlements (BIS) in Basel, Switzerland, is seeking a Senior Business Analyst to lead the Capacity Development Modernisation (CDM) project within the Financial Stability Institute. This 3-year fixed-term role focuses on delivering interactive learning content and AI-enabled features, aligning with BIS100 objectives.

You will coordinate cross-functional teams, manage budgets and timelines, and liaise with vendors and internal stakeholders to ensure successful delivery

Qualifications

• Bachelor’s degree or equivalent level. Master’s degree or other relevant postgraduate degree or specialisation would be an asset.
• Experience with learning-management systems, digital learning, or technology-enabled business transformation. Experience with artificial intelligence will be an asset.
• Experience coordinating cross-functional projects from feasibility and planning through implementation and transition to business as usual.
• Experience conducting gap analysis between current and future states to identify components of the overall change strategy.
• Understands business context, needs, rules, and technological architecture, as well as organisational structure, cultures, capabilities, and processes to document business operations.
• Ability to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing.
• Experiened to express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach.
• Experienced to assess process performance and to recommend improvements.
• Experienced to prioritise components of a project, programme, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or programme.
• Ability to identify potential stakeholders, analyse their expectations, and develop strategies for managing stakeholders and their expectations.
• Experienced to manage the documentation, archiving, traceability, changes, and approvals of requirements throughout the project life cycle.
• Experienced to coordinate and collaborate effectively with colleagues to obtain information, feedback and input on key deliverables of the project.
• Demonstrated attention to detail and commitment to maintaining accurate and reliable project records.
• Demonstrated ability to manage competing priorities and meet fixed reporting deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Define and analyse CDM requirements with SMEs and stakeholders.
• Coordinate with SPMO and vendors for project updates and governance papers.
• Maintain the project plan with milestones, dependencies and resources.
• Monitor CDM budget, forecasts and variances; provide financial updates.
• Coordinate with suppliers and partners; manage procurement, invoicing and contracts.
• Support stakeholder engagement through pilot evaluations and materials.
• Carry out feasibility assessments and evolve business cases.
• Suggest operational improvements to streamline processes.
• Support AI content development, platform interoperability and testing.
• Develop and monitor performance metrics for the CDM project.

Skills

Stakeholder management

Requirements elicitation

Project coordination

Change management

Communication skills

Process improvement

Education

Bachelor's degree

Master’s degree asset

Tools

Learning Management System (LMS)

AI-enabled learning tools

Job description

Senior Business Analyst

The Bank for International Settlements (BIS) is hiring a Senior Business Analyst within the Financial Stability Institute.

Application deadline :

Please note that the deadline for applications is 20 November 2026 at the end of day.

Please note that this role is offered as a 3-year fixed term contract.

This role is based in Basel, Switzerland; however, thanks to our status as an international organization, we can hire globally and welcome applications from candidates of all nationalities and located anywhere in the world. Relocation support is available for the successful candidate and their dependent family members.

Purpose of the job:

Serve as a central coordination point for the successful implementation the FSI’s Capacity Development Modernisation (CDM) project as part of the BIS’ medium-term strategy - BIS100. The CDM aims to future-proof the FSI’s capacity development (CD) offering through more interactive e-learning content, AI-enabled learning experience and platform interoperability to better support financial authorities globally.

This position is expected to undertake the CDM project management and leverage the latest e-learning market developments building upon the Bank’s technological infrastructure and the FSI’s capacity development ecosystem (eg FSI Connect and online courses).

This position also operates as a key liaison between the FSI and internal/external stakeholders, including the Strategic Project Management Office (SPMO) and vendors, to ensure that the CDM project is delivered in accordance with its approved scope, budget, milestones, governance requirements and expected project outcomes.

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By joining the Financial Stability Institute team, you will:

• Lead continuous improvement initiatives by identifying opportunities to simplify processes, improve efficiency and enhance performance.
• Contribute to delivering successful initiatives, ensuring that solutions are aligned with organisational priorities and deliver measurable value
• Benefit from working in a unique, international environment that offers flexible, hybrid working options with a blend of onsite work from our central office location in Basel and home office.

Principal Accountabilities:

• With subject matter experts, define and analyse CDM requirements, identify potential solutions by collaborating closely within the FSI and other teams to determine what’s feasible, considering technical limitations, budget constraints, and timeframes.
• Act as the principal operational contact for the strategic project management office, responding to requests for information and coordinating the preparation of project updates, governance papers and other required submissions.
• Maintain and update the project plan, including milestones, deliverables, dependencies, resources, critical-path activities and decision points; monitor progress and escalation delays or emerging delivery issues.
• Monitor the CDM budget and financial position, including approved budgets, actual and committed expenditure, forecasts, variances and prepare regular financial updates.
• Coordinate with external suppliers, consultants, platform providers, implementation partners and academic institutions, administering procurement, invoicing and contract management, monitoring deliverables, milestones, acceptance criteria, costs, invoices, risks and contractual obligations.
• Contribute to stakeholder engagement: finding out their needs, issues, and concerns particularly from the pilot evaluations; reacting to these needs, issues, and concerns; arranging meetings and events; and drafting supporting materials to promote understanding and commitment.
• Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.
• Contribute to reviewing existing operations and generate new ideas to assist in identifying continuous improvements, particularly with respect to streamlining and optimising operations.
• Support specific technology implementation processes such as the use of AI on content development, platform interoperability and AI features on the learning platfom. Define and coordinate testing and acceptance activities for new content, AI-enabled functionality, platform enhancements and interoperability, ensuring that implementation issues are recorded, prioritised and resolved. Work closely with developers and testers to resolve issues, ensure that the solution aligns with business goals and objectives.
• Develop and monitor standard business performance metrics for the CDM project within the organisation’s established systems to deliver required insights for decision making.

Qualifications, skills and experience:

• Bachelor’s degree or equivalent level. Master’s degree or other relevant postgraduate degree or specialisation would be an asset.

• Experience with learning-management systems, digital learning, or technology-enabled business transformation. Experience with artificial intelligence will be an asset.

• Experience coordinating cross-functional projects from feasibility and planning through implementation and transition to business as usual.

• Experience conducting gap analysis between current and future states to identify components of the overall change strategy.

• Understands business context, needs, rules, and technological architecture, as well as organisational structure, cultures, capabilities, and processes to document business operations.

• Ability to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing.

• Experiened to express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach.

• Experienced to assess process performance and to recommend improvements.

• Experienced to prioritise components of a project, programme, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or programme.

• Ability to identify potential stakeholders, analyse their expectations, and develop strategies for managing stakeholders and their expectations.

• Experienced to manage the documentation, archiving, traceability, changes, and approvals of requirements throughout the project life cycle.

• Experienced to coordinate and collaborate effectively with colleagues to obtain information, feedback and input on key deliverables of the project.

• Demonstrated attention to detail and commitment to maintaining accurate and reliable project records.

• Demonstrated ability to manage competing priorities and meet fixed reporting deadlines.

• Excellent written and verbal communication skills.

Please note that the BIS’s corporate language is English, which is used for all internal and external communication.

Who we are:

Internationalism is at the core of our identity and the best representation of this is our workforce. With employees from over 66 countries and offices in nine locations, the BIS is a global organisation with a truly international workforce. By joining us, you will work in a unique, highly rewarding, and international work environment. We are committed to equal opportunities at the BIS and aim to build a workforce that reflects our global membership. We strive to attract the best talent and foster an inclusive environment. We welcome applications from all qualified candidates, including those with a breadth of professional experience. You can discover more about our inclusive working environment here.

What the BIS offers:

We want your time at BIS to be a rewarding and career-enriching experience. We offer an agile and flexible working environment with hybrid working opportunities including home office and working from abroad days. To support our international applicants, we offer relocation support that extends to your dependent family members. In addition, we offer a competitive compensation and benefits package, including support for working families including childcare and education allowances (where applicable). Finally, we offer a genuinely unique international working environment, which will give you exposure to the global financial system and the opportunity to collaborate with passionate experts from all over the world.

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