Seafreight Operations Associate (m/f/d)

610 - Hellmann Worldwide Logistics AG, Kloten; Kloten; Hybrid; CHF 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

2 days remote work

26 days vacation per year

Free parking

Ergonomic workstations

Modern IT equipment

Zusammenfassung

Hellmann Worldwide Logistics AG in Zürich-Kloten seeks an Operations Associate to support logistics operations with meticulous office and coordination tasks. You will manage seafreight shipments end-to-end, process inquiries, and liaise with customers, partners, and authorities worldwide.

The role emphasizes accuracy, teamwork, and a proactive approach to improving processes while maintaining service excellence.

Qualifikationen

• Completed vocational training in Freight Forwarding and Logistics.
• Demonstrated customer-focused attitude and strong communication skills.

Aufgaben

• Handling Seafreight Shipments (Export/Import/Crosstrade), from Pick-Up to Delivery
• Processing inquiries

Kenntnisse

Outgoing communication

Team player

Strong communication skills

Customer-oriented mindset

English proficiency

Quality-conscious

Curious to learn

MS Office (Excel)

CargoWise experience

Ausbildung

Vocational training in Freight Forwarding & Logistics

Tools

MS Office

CargoWise

Jobbeschreibung

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. Managing essential office tasks, coordinating logistics activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.

About the Job

• Handling Seafreight Shipments (Export/Import/Crosstrade), from Pick-Up to Delivery
• Processing inquiries
• Communication with customers, shipping companies, authorities, branches, and partners worldwide
• File Maintenance according to internal guidelines
• Preparing and checking transport documents
• Monitoring and ensuring on-time deliveries
• Handling of claims and damages
• Supporting process optimization
• Promoting operational excellence and best-in-class services

About You

• Completed vocational training in the field of Freight Forwarding and Logistics
• Outgoing, communicative Freight Forwarding personality
• Work experience in the field of Seafreight
• Curious to learn new things
• Customer-oriented thinking and actions
• Strong sense of quality
• Good command of English, both spoken and written; any additional language is a plus
• Confident handling of MS Office products (e.g. Excel)
• Experience with CargoWise is an advantage
• Team player with strong communication skills

About our Benefits

• A highly motivated Team Spirit and a lot of fun together
• A safe, multi-cultural and inclusive environment
• Individual opportunities for growth and development
• Workload at least 80%, preferably 100%
• A varied and responsible role
• Flat hierarchies and quick decision-making
• Performance-based pay and above-average social benefits
• 26 days of vacation per year
• Option of 2 days of remote work (for 100% workload)
• Free parking, but also good public transport connections
• Ergonomic workstations with height-adjustable desks
• Modern IT equipment (laptop, TEAMS telephony, etc.)
• Inclusion and social diversity are firmly anchored values in our corporate culture.
• Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive!

Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions.

You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.