Remote Regional Customer Success Manager – EMEA Growth

Spring Health; Remote; CHF 99’000 - 130’000; Vollzeit

Zusammenfassung

A leading mental health service provider is seeking a Regional Customer Success Manager for the EMEA region. The role involves building relationships with customers, collaborating with the US team, and driving engagement with wellness programs. The ideal candidate has 5+ years of experience in customer success, is fluent in Swiss German and English, and possesses strong problem-solving skills. This full-time, remote position also entails some travel and offers a competitive salary in Switzerland with additional benefits.

Leistungen

Competitive total rewards package

Health benefits

Qualifikationen

• 5+ years of Customer Success/Account Management experience.
• Fluency in Swiss German and English is required.
• Ability to build strong relationships as a trusted advisor.

Aufgaben

• Conduct regular global account meetings to refine customer strategies.
• Champion engagement with mental wellness programs.
• Act as the primary contact for product updates.

Kenntnisse

Customer Success Management

Fluency in Swiss German

Fluency in English

Problem-solving

Tools

Salesforce

Gainsight

Jobbeschreibung

A leading mental health service provider is seeking a Regional Customer Success Manager for the EMEA region. The role involves building relationships with customers, collaborating with the US team, and driving engagement with wellness programs. The ideal candidate has 5+ years of experience in customer success, is fluent in Swiss German and English, and possesses strong problem-solving skills. This full-time, remote position also entails some travel and offers a competitive salary in Switzerland with additional benefits.