Remote German/English Customer Advocate

Cross Border Talents; Zürich; Hybrid; CHF 30’000 - 80’000; Vollzeit

Zusammenfassung

A customer service-focused company in Zurich is seeking a Customer Service Representative to provide empathetic and effective support to users. The ideal candidate will possess exceptional interpersonal skills, fluent in German and English, with a proactive approach to community service. Compensation includes a monthly salary of 1300 EUR gross, performance bonuses, and opportunities for career development. This role offers flexible working conditions in a vibrant culture, with options for remote work.

Leistungen

Performance bonus

Continuous training

Flexible working conditions

Relocation assistance

Qualifikationen

• Fluent in German (C2) and English (B2).
• Proactive attitude with a community-focused mindset.
• Ability to analyze user data and enhance workflows.

Aufgaben

• Provide empathetic support to users.
• Investigate and resolve user account issues.
• Analyze data to improve user experiences and workflows.

Kenntnisse

Empathy

Problem-solving

Communication

Attention to detail

Data analysis

Jobbeschreibung

A customer service-focused company in Zurich is seeking a Customer Service Representative to provide empathetic and effective support to users. The ideal candidate will possess exceptional interpersonal skills, fluent in German and English, with a proactive approach to community service. Compensation includes a monthly salary of 1300 EUR gross, performance bonuses, and opportunities for career development. This role offers flexible working conditions in a vibrant culture, with options for remote work.