Reinsurance Claims Specialist

AXIS Capital; Zürich; Vor Ort; CHF 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical plans

Tuition reimbursement

Paid vacation

Zusammenfassung

AXIS Capital in Zürich is seeking a Reinsurance Claims Specialist – Grade I to support AXIS Re’s claims process, ensuring timely, accurate and consistent handling of reinsurance claims while maintaining strong stakeholder relationships. You will collaborate with Underwriting, Actuarial, Finance and Legal teams, assist with reserves and reporting, and contribute to data quality and operational improvements.

A university degree or equivalent experience and up to three years in insurance or related

Qualifikationen

• University degree or equivalent professional experience.
• Up to three years of experience in insurance, reinsurance, financial services, legal services, accounting, or another analytical business environment.
• Strong analytical and critical thinking skills.
• Clear and professional written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to learn and apply technical insurance and reinsurance concepts.

Aufgaben

• Handle assigned reinsurance claims under the guidance of senior claims professionals and in accordance with AXIS Re’s claims guidelines, delegated authorities, contractual obligations, and regulatory requirements.
• Review claim notifications, loss advices, bordereaux, and supporting documentation to support timely and accurate claim handling.
• Assist in evaluating coverage, liability, financial exposure, and reporting requirements for assigned claims.
• Maintain accurate claim files, records, and supporting documentation in company systems, including SICS, the Reinsurance Desktop (RDT) and related claims platforms.
• Establish and monitor claim reserves in accordance with company guidelines and elevate significant issues and developing trends when appropriate.
• Monitor claim developments and identify material changes, large losses, coverage concerns, loss trend developments, or emerging issues that require management attention.
• Communicate professionally with brokers, cedants, reinsurers, and internal stakeholders regarding claim activity, information requests, and claim status updates.
• Support claims audits, file reviews, quality assurance initiatives, and regulatory compliance activities.
• Assist with management reporting, claims analytics, portfolio reviews, and data validation activities.
• Build productive working relationships with internal partners, including Underwriting, Actuarial, Finance, Legal, and Operations.
• Support operational improvements that enhance claims handling efficiency, reporting quality, and data integrity.
• Assist in preparing, updating and maintaining training materials, desk guides, process documentation, and knowledge-sharing resources as needed.
• Develop knowledge of reinsurance contract structures, claims processes, and industry practices through training and practical experience.
• Support the use of reporting tools, data analytics, automation, and emerging technologies that improve workflows and business processes.
• Represent AXIS Re Claims in cross‑functional initiatives and global casualty working groups as requested.
• Collaborate across global teams and share knowledge, best practices, and lessons learned across the AXIS Re Claims organization.
• Identify and support operational and digital reinsurance claims team improvements to support more efficient reinsurance claims handling.

Kenntnisse

Analytical thinking

Written and verbal communication

Organizational skills

Microsoft Office proficiency

Team collaboration

Ausbildung

University degree or equivalent professional experience

Tools

Power BI

Jobbeschreibung

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Reinsurance Claims Specialist – Grade I

Job Family Grouping: Claims Group

Job Family: Claims Specialist

How does this role contribute to our collective success?

The Reinsurance Claims Specialist supports AXIS Re's commitment to delivering timely, accurate, and consistent reinsurance claims service. The role assists in handling reinsurance claims, supports sound claims administration and reserving practices, and helps maintain strong relationships with internal and external stakeholders. Working closely with our Underwriting, Actuarial, Technical Accounting, Finance, and Legal colleagues at AXIS Re, as well as brokers, and cedants, the Reinsurance Claims Specialist contributes to claim analysis, portfolio monitoring, and operational effectiveness while developing technical expertise in reinsurance claims handling. Through disciplined claim management, effective communication, and attention to detail, the role helps deliver reliable claims outcomes and supports informed business decisions. Ultimately, the Reinsurance Claims Specialist supports AXIS Re's reputation for service excellence, operational discipline, and trusted business partnerships while building a strong foundation for a successful career in reinsurance claims.

What will you do in this role?

• Handle assigned reinsurance claims under the guidance of senior claims professionals and in accordance with AXIS Re’s claims guidelines, delegated authorities, contractual obligations, and regulatory requirements.
• Review claim notifications, loss advices, bordereaux, and supporting documentation to support timely and accurate claim handling.
• Assist in evaluating coverage, liability, financial exposure, and reporting requirements for assigned claims.
• Maintain accurate claim files, records, and supporting documentation in company systems, including SICS, the Reinsurance Desktop (RDT) and related claims platforms.
• Establish and monitor claim reserves in accordance with company guidelines and elevate significant issues and developing trends when appropriate.
• Monitor claim developments and identify material changes, large losses, coverage concerns, loss trend developments, or emerging issues that require management attention.
• Communicate professionally with brokers, cedants, reinsurers, and internal stakeholders regarding claim activity, information requests, and claim status updates.
• Support claims audits, file reviews, quality assurance initiatives, and regulatory compliance activities.
• Assist with management reporting, claims analytics, portfolio reviews, and data validation activities.
• Build productive working relationships with internal partners, including Underwriting, Actuarial, Finance, Legal, and Operations.
• Support operational improvements that enhance claims handling efficiency, reporting quality, and data integrity.
• Assist in preparing, updating and maintaining training materials, desk guides, process documentation, and knowledge-sharing resources as needed.
• Develop knowledge of reinsurance contract structures, claims processes, and industry practices through training and practical experience.
• Support the use of reporting tools, data analytics, automation, and emerging technologies that improve workflows and business processes.
• Represent AXIS Re Claims in cross‑functional initiatives and global casualty working groups as requested.
• Collaborate across global teams and share knowledge, best practices, and lessons learned across the AXIS Re Claims organization.
• Identify and support operational and digital reinsurance claims team improvements to support more efficient reinsurance claims handling.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge and experience might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• University degree or equivalent professional experience.
• Up to three years of experience in insurance, reinsurance, financial services, legal services, accounting, or another analytical business environment.
• Strong analytical and critical thinking skills.
• Clear and professional written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to learn and apply technical insurance and reinsurance concepts.
• Demonstrated commitment to accuracy, professionalism, and service.
• Ability to work collaboratively in a team-oriented environment.
• A strong commitment to the standards of integrity, governance awareness and regulatory discipline.
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What we prefer you to have:

• Basic understanding of reinsurance contract structures, coverage interpretation, aggregation and attachment issues.
• Internship or early-career experience in insurance, reinsurance, banking, finance, legal services, or risk management.
• Exposure to claims handling, contract review, accounting, regulatory compliance, or data analysis.
• Familiarity with Power BI, Excel analytics, or other reporting tools.
• Interest in insurance and reinsurance markets and industry trends.
• Interest in automation, artificial intelligence, and process improvement.
• Experience working in a global or multicultural business environment.
• Multiple Language skills especially in English, French, German, Italian or Spanish.
• Experience managing international claims or working across multiple jurisdictions.
• Interest in or knowledge of market developments and emerging risks in reinsurance

Role Factors:

• Maintain a regular on‑site presence of a minimum of three days per week, in line with AXIS Re office attendance expectations.
• Travel internationally on an occasional basis to support claims audits and key stakeholder meetings.
• Build, maintain, and strengthen effective working relationships with internal stakeholders (Underwriting, Actuarial, Finance, Legal) and external partners including cedants, brokers, auditors, and service providers.
• Actively participate in training and professional development activities to build technical reinsurance claims expertise

What we offer:

• You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
• We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

This posting is for an existing vacancy. Rewarding. Challenging. Meaningful. We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company.