Protection Data Manager

International Committee of the Red Cross - ICRC

Genf

On-site

CHF 110,000 - 140,000

Full time

17 hours ago

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Benefits offered by this job

Orientation & training programs

Career development opportunities

Generous social benefits

Talent pool for future assignments

Data management & protection training

Job summary

International Committee of the Red Cross - ICRC is seeking a Protection Data Manager to lead the data management team, ensure secure handling of sensitive information, and support field teams in decision making. The role emphasizes accuracy, confidentiality, and compliance with protection guidelines.

You will coordinate data entry procedures, maintain databases, and provide ad-hoc statistics while coaching staff in a humanitarian context.

Qualifications

Bachelor degree in Information Management, Library or Archive management, Social Sciences or a related field; qualifying professional experience may be accepted in lieu of the university degree.
Minimum two to three years' professional experience, including at least two years using and managing data and/or information.
Professional command of English and French (minimum B2 level); knowledge of additional ICRC languages is asset.

Responsibilities

Managing the data management team to ensure data collected is properly processed and maintained.
Responsible for the case management database and other protection tools as required.
Ensuring data collected aligns with protection strategies and procedures; analyzing data to inform strategies.
Establishing and maintaining data entry procedures according to global instructions and contextual needs.
Coaching and training colleagues in the Protection department and Data Management Team.

Skills

English & French (B2+)

Data analysis

Leadership & supervision

Team collaboration under pressure

Willingness to learn new technology

Education

Bachelor degree in Information Management or related field

Tools

MS Dynamics

MS Report Builder

SQL

PowerBI

Python

Job description

What We Do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

Behind every humanitarian response is reliable information. Every family searching for a missing loved one, every person seeking protection, and every humanitarian decision relies on accurate, secure and well-managed data. As a Protection Data Manager, you help transform sensitive information into trusted insights that enable the ICRC to protect people affected by conflict and armed violence. This role is much more than managing databases. You will ensure that critical information is handled with accuracy, confidentiality and care, enabling colleagues in the field to make informed decisions and deliver protection activities to those who need them most. If you are passionate about data, enjoy solving complex problems, and want your technical expertise to have a real humanitarian impact, this is an opportunity to use your skills where they truly matter.

Main Responsibilities

Managing the data management team to ensure data collected is properly processed (including undertaking data entry tasks), and ensuring consistency and quality of the data processed
Responsible for the case management database and other protection tools as required.
Ensuring data collected is in line with the established protection strategies, guidelines and working procedures.
Analyzing the data to inform the strategies of the protection action.
Establishing and maintaining data entry procedures according to global instructions and contextual needs.
Managing records and information electronically and in paper related to affected people.
Guaranteeing data protection and data security of sensitive data.
Providing ad-hoc statistics and supporting the reporting exercises of the office (Protection Statistics and Planning and Monitoring for Results).
Coaching and training colleagues in the Protection department and Data Management Team.

Most of the data manager’s work takes place in an office but field visits might be required.

Education And Experience Required

Bachelor degree in Information Management, Library or Archive management, Social Sciences or a related field. Qualifying professional experience may be accepted in lieu of the university degree
Minimum two to three years' professional experience, including at least two years using and managing data and/or Information
Professional command of English and French (minimum B2 level). Additional ICRC language(s) - Arabic, Spanish, Portuguese or Russian an asset.

Desired Profile And Skills

Strongly motivated by humanitarian work
Open-minded, Proactive, adaptable and creative
Responsible, possessing good organizational skills, methodical and precise
Strong analytical and evaluative skills, self-disciplined
Willingness to learn new technology
Ability to work in a team under pressure in a conflict-affected context
Leadership and managerial skills
Propensity for supervising and training staff
High sense of discretion in dealing with confidential information
Experience working with case-management systems or with personal data
Fully conversant with and keen interest in working in Windows environment (including Microsoft Office Suite) and web-based tools
Knowledge of MS Dynamics, MS Report Builder, SQL or Visual Basic programming languages, PowerBI, Python, data-analysis software is an asset

Our operational & field constraints

In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals.
Candidates must be in good health and will have to do a medical check-up prior to departure in the field.
Candidates must possess a driving licence (for manual transmission vehicles).
Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for the first two missions (minimum 12 months each) or total of 24 months.

What We Offer

Rewarding work in a humanitarian and multicultural environment
A two-week orientation course, a 3 week data management course and briefing, and other opportunities for further in-house training
Career development and progressively more responsibility
Generous social benefits
Join an ICRC talent pool and be considered for future assignments elsewhere

Our values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Additional Information