Private Bank, Client Service Associate - emerging market, Geneva

JPMorgan Chase & Co.; Genf; Vor Ort; CHF 70.000 - 110.000; Vollzeit

Zusammenfassung

JPMorgan Chase & Co. in Geneva seeks a Private Banking Client Service Associate for emerging markets.

You will be the primary contact for service needs of Private Banking clients, collaborating with bankers, investors, product specialists, mid-office and operations to deliver a seamless experience to our clients across Private Banking products. Your daily responsibilities include executing cash movements, monitoring overdrafts and cash balances, FX, fixing loans and deposits, corporate actions,

Qualifikationen

• Fluent in English and French.
• Strong relationship management skills.
• Excellent communication and time management abilities.
• Ability to adapt to a rapidly changing business and technology environment.
• Solid understanding of banking, brokerage, custody, investment management products.
• Comply with applicable regulations, policies and procedures.

Aufgaben

• Provide high quality service to Private Banking clients.
• Maintain client confidentiality at all times.
• Manage daily client transactions and inquiries accurately within deadlines.
• Research and resolve client inquiries with bankers, investors, product specialists and operations.
• Identify potential fraud situations, errors, and losses for prompt resolution.
• Identify cross-sell opportunities and elevate to bankers and partners.
• Verify and maintain data quality in client hierarchy and accounts.
• Participate in special projects and coordinate client requests for products and services.

Kenntnisse

Fluent English

Fluent French

Relationship management

Communication skills

Time management

Regulatory understanding

Financial products knowledge

Banking industry experience

Ausbildung

Business degree or equivalent financial qualifications

Jobbeschreibung

Private Bank, Client Service Associate - emerging market, Geneva

Job Information

• Job Identification 210777110
• Job Category Client Service
• Business Unit Asset & Wealth Management
• Posting Date 08/20/2026, 07:39 AM
• Locations Vendor-Geneva--CHE, Geneva, CH-GE, 00000, CH
• Apply Before 11/26/2026, 05:0 AM
• Job Schedule Full time

Job Description

A Private Banking Client Service Specialist is the primary contact for all service related needs of a Private Banking client.A CSS works with bankers, investors, various product specialists, mid-office and operations teams to deliver a seamless and integrated experience to our clients across all Private Banking products

Each CSS works is regionally aligned to bankers and their client base.Some examples of CSS daily responsibilities include: executing cash movements, monitoring overdrafts and cash balances, executing foreign exchange, fixing loans and deposits, management of corporate actions, performing account maintenance (account opening and closing, change of address)

A CSS will be expected to contribute to the overall success of the group in proportion to his/her experience, and each CSS will be evaluated relative to their peer group.

Job responsibilities:

• Provide high quality service to Private Banking clients
• Maintain client confidentiality at all times
• Manage daily client transactions and inquiries accurately, within established deadlines, and in accordance with existing policies and procedures. A CSS transaction approval levels/limits will vary based on seniority
• Research, follow-up and resolve client inquiries and problems through effective interaction with clients, bankers, investors, product specialists, operations areas, and other staff in a timely and professional manner
• Research potential (or actual) fraud situations, errors, and losses to ensure prompt and accurate resolution
• Identify cross-sell opportunities, and elevate to bankers and product partners in order to close or provide advice to the client
• Verify and maintain data quality as it relates to internal and external client hierarchy and account alignment
• Participate in special projects as assigned by Team Manager
• Coordinate and follow through on client requests for products and services

Required qualifications, capabilities and skills

• English and French fluent
• Strong relationship management skills
• Strong communication and time management skills
• Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
• Solid comprehension of deposit, banking, brokerage, custody, investment management, mutual funds and credit products as each applies to their specific region's business segment
• Must understand and comply with the regulations, policies and procedures applicable to these products and services, and grasp the potential financial liabilities of the transactions associated with these products and services if they are not executed properly
• Effective communication, judgement, problem-solving and client relationship skills
• Business degree education or equivalent financial qualifications
• Previousexperience in a similar role within the Financial services and/or Banking industry

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.