Platform Technical Operations Lead

1201 F. Hoffmann-La Roche AG; Basel; On-site; CHF 120,000 - 180,000; Full time

Job summary

Roche is seeking a Software Engineer (Platform TechOps Lead) to provide senior technical leadership for the operation, reliability, and lifecycle management of Scientific Computing platforms across AWS, hybrid contexts, and HPC environments.

The role drives automation, tooling, observability, and runbooks, while guiding L3/L2 support, upgrades, and migrations. Collaboration with engineering and support teams will ensure operational readiness and knowledge transfer.

Qualifications

• Bachelor's or Master's in computer science, engineering, computational science, or related field.
• 4–7 years of relevant professional experience with a bachelor’s degree, or equivalent.
• Experience with cloud and on‑prem environments, AWS and Linux systems.
• Experience leading complex production platforms or infrastructure services.
• Scripting in Python/Go/Bash plus infrastructure-as-code tools.

Responsibilities

• Provide senior technical leadership for operation, reliability, and lifecycle management of Scientific Computing platforms.
• Lead L3 and selected L2 support, drive automation and improvements.
• Mentor junior engineers and coordinate work with contractors.

Skills

Cloud experience (AWS)

Linux systems

Python

CI/CD

Team leadership

Education

Bachelor's/Master's in CS/Engineering

Tools

Terraform

Docker

Kubernetes

GitLab CI/CD

Grafana/Prometheus

Job description

The Position A healthier future.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche! Advances in AI, data, and computational sciences are transforming drug discovery and development. Within Roche’s Computational Sciences Center of Excellence, Scientific Computing provides the scalable computing platforms and infrastructure that enable researchers across pRED and gRED to accelerate data-driven science and AI/ML workloads.

The Software Engineer (Platform TechOps Lead) provides senior technical leadership for the operation, reliability, and lifecycle management of Scientific Computing platforms and services across AWS, hybrid infrastructure, and specialized scientific computing environments. The role leads complex L3 and selected L2 support, drives automation and operational improvements, and provides technical direction to junior engineers and contractors. The Opportunity Provide technical leadership for Scientific Computing platform operations, complex L3 escalations, selected L2 support, and continuous improvement, while helping establish scalable support practices, runbooks, escalation paths, operational readiness, and knowledge transfer. Build automation, tooling, observability, monitoring, and alerting capabilities that reduce operational toil and improve platform reliability, supportability, maintainability, and service health. Provide technical leadership for AWS, on-premises, and hybrid compute, storage, networking, and platform services, including upgrades, migrations, lifecycle activities, and integration of scientific applications and services. Participate in incident response and root cause analysis, ensuring lessons learned translate into durable platforms and operational improvements. Support data lifecycle, access, identity, and integration requirements across Scientific Computing services. Partner closely with Engineering and other technical teams to ensure new capabilities are operationally ready and supportable, while providing technical direction, mentoring, and work coordination for junior engineers and contractors.

Who You Are

• Bachelor’s or Master's degree in computer science, engineering, computational science, a related field, or equivalent experience.
• Typically 4-7 years of relevant professional experience with a bachelor’s degree, with equivalent experience considered for advanced degrees or comparable practical experience.
• Experience supporting infrastructure and platforms across cloud and on-premises environments, with strong experience in Amazon Web Services and a strong understanding of Linux systems, networking, storage, compute, distributed systems, and cloud infrastructure concepts.
• Experience providing technical leadership for complex production platforms or infrastructure services, including leading technical discussions, establishing operational practices, and coordinating work across multiple contributors.
• Software development or scripting experience using languages such as Python, Go, or Bash, together with infrastructure-as-code, configuration management, and machine image automation technologies such as Terraform, Terragrunt, AWS CloudFormation, Ansible, and Packer.
• Experience with containers and orchestration technologies such as Docker, Kubernetes, and Helm, as well as CI/CD and GitOps practices using technologies such as GitLab CI/CD, ArgoCD, or similar.
• Experience with monitoring and observability technologies such as Grafana, Prometheus, Loki, or similar, including troubleshooting complex production issues, leading incident and root cause analysis activities, and translating recurring operational issues into automation, platform improvements, documentation, or engineering requirements.
• Ability to collaborate effectively across engineering, infrastructure, security, support, and scientific teams.
• Experience with High Performance Computing (HPC) or other large-scale shared compute environments, including familiarity with workload schedulers such as Slurm and cloud-based HPC platforms such as AWS ParallelCluster is preferred.
• Experience supporting scientific applications, research computing, GPU, or AI/ML workloads is preferred.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer. We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.